3 of 3 Remote Desktop Jobs in the West Midlands

commercial environment Experience supporting: Microsoft Office Broadband/mobile broadband EPOS or retail systems Bespoke or proprietary software Familiarity with: ITIL Foundation Remote desktop tools Incident management systems (e.g., SupportWorks, Remedy) Mobile device support (Windows, iOS, Android) BYOD environments Instant messaging/chat tools for support Touch typing ...

MSPs already with experience in deploying a mix of on prem and cloud solutions in the Microsoft ecosystem like Windows Server, remote desktop solutions like Azure Virtual Machines, VMWare or Hyper-V mixed in with a good bit of network, switching and routing, You’ll probably have completed ...

stakeholders to accurately assess the impact of issues. · Participating in ITIL-based Incident and Problem Management in line with documented processes. · Occasionally carrying out remote desktop support to resolve minor issues. · Ensuring that technical solutions are documented within the IT Service Management tool for future reference. · Being ...