IT Customer Support Apprentice
- Hiring Organisation
- KEYSTONE MIS LIMITED
- Location
- Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £14,526.20 a year
schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands-on experience by assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems … phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design and distribute reports Take part in training sessions and use online resources and webinars to build your ...