backup and restore processes are regularly tested. Core Technical Experience: All round IT infrastructure specialist with at least 3 years hands - on experience in the following of hands - on, remote and telephone support. Excellent IP network skills including managing switches, wireless networks, routing protocols and VoIP. Cisco experience an advantage. Demonstrable experience of SQL Server or SharePoint, server set … up to include Windows Server 2008 & 2012, RemoteDesktop Services, Active Directory in a corporate environment over several implementations. Experience of different email systems, understanding of mail domains and delivery routing. Demonstrable, hands - on experience on LAN, WAN and VPN technologies, design, implementation, troubleshooting and support on several implementation, including HP technology. Experience of management of the core More ❯
Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to RemoteDesktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Reality Solutions Ltd
is expected that the successful candidate will take part in the on-call rota after being in employment for 6 months. Key Requirements: Essential Efficiently troubleshooting IT issues, including desktop, application, telecoms, printing, networking and site communications, either in person, over the phone or remotely Help troubleshoot and manage the resolution of issues with the assistance of third-party … outstanding customer empathy Hold a full UK driving license Ability to commute to head office: HU7 0AE Desirable Previous experience supporting and maintaining the latest Windows Server and Windows Desktop environments Experience of administering Active Directory and GPO Experience delivering client facing IT projects through to completion Microsoft Hyper-V Management Exposure to VOIP systems and principles Exposure to … Web Hosting and DNS Exposure to Microsoft Azure Exposure to Apple and Linux Operating Systems Exposure to RemoteDesktop Services Microsoft 365 Certified (Preferably Microsoft 365 Certified: Administrator Expert) Benefits: Enhanced Pension Scheme 22 days annual leave (plus bank holidays and continuous service reward) Company commission + bonus scheme A company culture that promotes work life balance Continued More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line RemoteDesktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7 11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
Huddersfield, England, United Kingdom Hybrid / WFH Options
iRecruit Partners Ltd
troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange Online, SharePoint, Teams, Intune) Experience supporting remote users and managing endpoints through RMM tools or remotedesktop solutions What they can offer you 25 days holidays plus statutory/public holidays Company Bonus Scheme More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how do I inquiries, through admin requests to being part of … of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remotedesktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
YourCode Recruitment
Active Directory). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remotedesktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly team environment. Hybrid working options More ❯
Halifax, Yorkshire, United Kingdom Hybrid / WFH Options
YourCode Recruitment
Active Directory). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remotedesktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly team environment. Hybrid working options More ❯