3 of 3 Remote Desktop Jobs in Yorkshire

operating effectively. Key Responsibilities Capture, manage and resolve IT support tickets. Provide first and second line support to internal users. Deliver support via telephone, remote desktop and face-to-face. Troubleshoot hardware, software and network issues. Install, configure and maintain desktops, laptops and peripheral devices. Carry out hardware ...

Your responsibilities will include: Managing and resolving IT support requests from initial logging through to completion. Providing friendly and effective technical support via phone, remote desktop and face-to-face. Troubleshooting hardware, software and network issues. Installing, maintaining and upgrading IT equipment. Supporting users across Windows ...

schools use their MIS systems, including Arbor, Bromcom, and SIMS. You will gain hands-on experience by assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems … phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design and distribute reports Take part in training sessions and use online resources and webinars to build your ...