13 of 13 Remote Desktop Jobs in the East Midlands

in hardware diagnostics, break-fix solutions, and system builds. This role requires a proactive approach to software BAU tasks, second-line ticket resolution, and remote desktop support. Additionally, the candidate will participate in Tech Bar services five times a week on a rotational basis. Your Responsibilities * Collaborate with … rota basis (5 times a week). * Manage software BAU tasks, ensuring business operations run smoothly. * Troubleshoot and resolve second-line tickets efficiently. * Deliver remote desktop support to users, diagnosing and resolving technical problems remotely. * Maintain documentation of technical issues and solutions for knowledge sharing. You Will Have … Active SC Clearance * Proven experience in IT support, with a focus on hardware diagnostics and repair. * Strong understanding of laptop and desktop builds. * Proficiency in software troubleshooting and second-line support. * Experience in remote desktop support and ticket management systems. * Ability to communicate effectively with users and More ❯

Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture, and … in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯

Next Generation firewalls and antivirus solutions. Windows Server - Installation and configuration Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo … Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license Continuous learning and development are central to our culture, and … in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits More ❯

We are looking to strengthen our IT team with a Desktop Support Engineer based at Hattersley. You will report directly to the Head of IT, and your role will encompass all IT Desktop support tasks. Key responsibilities will include: Provide highly skilled IT support, resolving user issues efficiently. … similar role. A self-starter with enthusiasm for technology. Self-motivated with a flexible approach to work. Knowledge of help desk software, databases, and remote desktop tools. Vigilance and attention to detail. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. Customer service orientation. Ability More ❯

Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with More ❯

Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with More ❯

Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with More ❯

Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle … escalated tickets from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure … and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP More ❯

equipment. Operate a Tech Bar 5x per week on a rotational schedule, offering face-to-face user support. Resolve 2nd line software issues , including remote desktop troubleshooting and ticket management. Collaborate with other IT teams and escalate issues as needed. Maintain documentation of fixes and ensure ITSM systems … are kept up to date. Proven experience in a similar desktop support or technician role . Strong knowledge of Windows desktop environments and hardware configuration. Experience with break-fix diagnostics and desktop/laptop builds . Excellent interpersonal skills, especially in a customer-facing support environment (Tech … Bar). Proficient in remote support tools and ITSM ticketing systems . Able to work independently as well as part of a team. Must have current SC clearance due to security and clearance requirements. #J-18808-Ljbffr More ❯

office-based support environment. This is a front-line position, responding to technical issues from customers, engineers, and partners primarily via phone, email, and remote access tools. If you have experience supporting or working with systems such as networked security systems, cloud-based printers, IoT-enabled devices, automated vending … hardware and software issues across a portfolio of smart and connected products. Key Responsibilities Include: Providing first-line technical support via phone, email, and remote desktop platforms Troubleshooting issues related to cloud-connected systems, IoT devices, and electronic hardware Assisting customers and field engineers with setup, configuration, and … cases using internal helpdesk systems Keeping up to date with product updates, security protocols, and best practices Occasionally supporting system rollouts or installations, including remote configuration Candidate Profile: We are seeking technically minded professionals with the following: A background in Electrical or Electronic Engineering (e.g. medical devices, ATMs, industrial More ❯

converters/Transformers etc. Working experience with BESS - preferred Previous HVAC training and F-Gas qualification - preferred Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols - preferred C&G2391-5 Test & Inspect or equivalent - preferred About More ❯

converters/Transformers etc. Working experience with BESS - preferred Previous HVAC training and F-Gas qualification - preferred Strong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols - preferred C&G2391-5 Test & Inspect or equivalent - preferred About More ❯

of their team. NOTE: Active SC Clearance will be utilised. Responsibilities: Working with the hardware team providing break fix and hardware diagnostics. Laptop and desktop builds. Working on the Tech Bar on a rota. Software BAU working on 2nd line tickets and remote desktop. Project experience/Field … work experience desired but not needed. Full UK Driving license and access to own vehicle. Happy to travel to remote sites across the UK when needed. Happy to stay overnight when required. Soft Skills: Flexible approach and ability to work co-operatively within a newly created team environment. Should More ❯