2 of 2 Remote Monitoring and Management Jobs in London

About the Role We are seeking a motivated and customer-focused IT Support Technician to join our MSP team. You’ll support a variety of clients across different industries, providing responsive, friendly, and professional technical assistance. This role is ideal for someone who thrives in a dynamic, multi-client environment … and is eager to grow their skills. A willingness to learn and develop is an absolute must. Key Responsibilities Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent customer satisfaction Troubleshoot issues across Apple ...

team based in Central London - at least 3 days per week in the office. This will be a contract position initially for 2 months and inside IR35.The successful candidate will be tasked with logging and resolving a wide variety of 1st & 2nd line technical tickets for an established client base. … Duties will include resolving basic queries such as onboarding/offboarding and permissions up to deployments, networking, security, liaising with 3 rd parties as well as some project work with senior Engineers.We are looking for a candidate with proven helpdesk/service desk experience, ideally in an MSP supporting multiple ...