6 of 6 Remote Monitoring and Management Jobs in the South West

are recruiting an experienced, hands-on technical leader to join as our most senior engineer. This is a vital in-office role, central to complex infrastructure projects, cloud migrations, and overall technical standards across our client base (primarily schools). This person will be the technical escalation point for all L3 issues and the role model for our engineering team. … Long-term, this post may evolve into a Technical Director role with senior leadership responsibility and significant influence over the future direction of the business Core Responsibilities Lead and deliver infrastructure and cloud migration projects (Microsoft 365, SharePoint), typically involving transitions from on-premises servers to the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act … as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools More ❯

are recruiting an experienced, hands-on technical leader to join as our most senior engineer. This is a vital in-office role, central to complex infrastructure projects, cloud migrations, and overall technical standards across our client base (primarily schools). This person will be the technical escalation point for all L3 issues and the role model for our engineering team. … Long-term, this post may evolve into a Technical Director role with senior leadership responsibility and significant influence over the future direction of the business Core Responsibilities Lead and deliver infrastructure and cloud migration projects (Microsoft 365, SharePoint), typically involving transitions from on-premises servers to the cloud. Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act … as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools More ❯

Azure/O365 - Cheltenham Fully onsite work!!!!!!! £45,000 - £60,000 salary A leading Cheltenham client seeks a hands-on Technical Lead to drive complex infrastructure projects, cloud migrations, and maintain technical standards. The role serves as the L3 escalation point and engineering team role model, with potential to advance to Technical Director and senior leadership. Key skills and responsibilities … Led Microsoft 365, SharePoint, and Azure/cloud migration projects from scoping to rollout. Delivered technical solutions and infrastructure migrations, ensuring quality and acting as escalation point. Developed and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements … including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop More ❯

team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users’ day-to-day IT experience, we’d love to hear from you. This is an ideal role for someone who wants to develop their … skills in a varied, client-focused environment. You’ll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives – so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support … via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets More ❯

Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world technical problems with a people-first approach. We're … looking for a 2nd Line Engineer whos ready for that next step someone with the drive and capability to progress into a 3rd Line/Senior Engineer role, with full support and development along the way. The Opportunity This is an ideal role for a technically strong 2nd Line Engineer who wants to deepen their skills and step into more … advanced project work, escalations, and architecture discussions. Youll work alongside experienced 3rd line engineers and have access to structured development, hands-on mentoring, and real progression opportunities all while supporting a variety of clients and technologies in a dynamic MSP environment. Key Responsibilities Provide high-quality 2nd line support to clients across a range of industries Troubleshoot and resolve technical More ❯

Working) Salary: Up to £40,000 Are you a confident IT Support Engineer with experience across 1st to 3rd Line? Love getting out from behind the desk, meeting clients, and solving problems on-site as well as remotely? If you're looking for variety, autonomy, and exposure to a wide range of tech, this one’s for you. We're … to deliver hands-on technical support to their diverse client base across the local area. What you’ll be doing: Providing on-site support at client locations around Cheltenham and Gloucestershire, tackling networking, infrastructure and user support issues. Delivering remote helpdesk support (1st to 3rd Line) from the office, troubleshooting everything from Office 365 and Windows Server to networking and … backups. Acting as a trusted technical partner to clients, building relationships, spotting opportunities for improvement, and representing the business in a positive light. Working on a wide variety of environments, every day is different, and you'll be exposed to multiple industries and setups. Tech you’ll work with: Windows Server (2016/2019/2022), Active Directory, Group Policy More ❯