Information Technology Support Specialist
West London, London, England, United Kingdom
Elearning Recruitment
This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components … including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation … guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted: