Remote Monitoring and Management Jobs in Woking

2 of 2 Remote Monitoring and Management Jobs in Woking

IT Operations Project Engineer

Woking, England, United Kingdom
CloudTech24
We are seeking a skilled IT Engineer to join our dynamic team. The ideal candidate will be responsible for client onboarding and ad-hoc project work, ensuring seamless implementation and configuration of various IT systems. The ideal candidate should possess extensive knowledge of RMM (Remote monitoring and management) and MDM (Mobile device management) platforms, as well as Microsoft 365 and … Google Workspace best practice setup and configuration. As an IT Engineer, you will play a pivotal role in the development and implementation of innovative solutions that enhance our operational capabilities. Responsibilities Oversee the onboarding process for new client, ensuring a smooth transition to our services and systems Plan, execute and manage IT projects including infrastructure upgrades, software deployment and system … migrations. . Collaborate with clients and internal teams to define project requirements, objectives, and timelines. Provide technical expertise and guidance throughout project lifecycles, ensuring adherence to best practices and industry standards. Conduct thorough system analysis, identifying areas for improvement and proposing suitable solutions. Implement and configure RMM and MDM tools to optimise client systems’ performance and security. Execute data migration More ❯
Posted:

Service Desk Analyst

Woking, England, United Kingdom
Micro Pro Ltd
Woking (Office-based) Hours: Monday to Friday, 08:30 – 17:30 About MicroPro At MicroPro, we provide rapidly growing businesses with tailored IT support, strategy, projects, procurement, cybersecurity, licensing, and all aspects of day-to-day IT operations. We pride ourselves on being approachable, knowledgeable, and proactive, becoming a trusted extension of our clients' teams. The Role We’re looking … for a Service Desk Analyst to join our growing team. You’ll be the first point of contact for clients needing technical support and advice, helping to resolve issues quickly and efficiently. This is a great opportunity for someone with 1–2 years of IT support experience who is looking to develop their skills in a friendly and fast-paced … environment. Key Responsibilities Provide first and second-line support to business clients via phone, email, and remote tools Troubleshoot and resolve issues across desktop, server, network, and cloud environments Log, manage, and own support requests through to resolution or escalation Assist with procurement queries, software licensing, and general IT advice Support project delivery tasks when required Maintain documentation and knowledge More ❯
Posted: