Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. This is an excellent … opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role offers clear opportunities to develop 3rd line … skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remoteand on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and support Microsoft 365, including user management, migrations, Intune, Entra More ❯
to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation … to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing - Manage end-to-end sales cycles from discovery through to contract close - Lead and execute outbound … sales campaigns (email, LinkedIn, webinars) - Work with presales and technical teams to build tailored IT solutions - Qualify and progress opportunities using the MEDIC sales framework - Handover to project and service delivery teams for onboarding - Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years experience in a Managed Service Provider (MSP) or IT services business - Proven More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
to join a well-established, fast-growing Managed Service Provider (MSP) based in Leeds. This is a key role responsible for driving new business across Managed Services, Professional Services, and Cloud Solutions, working alongside a high-performing technical and marketing team. You’ll have the autonomy to drive sales using your own proven methods, including outbound campaigns and lead generation … to leveraging warm accounts and marketing-qualified leads. This role offers uncapped earning potential and a clear path to success in a business that prioritises solution quality over quick wins. Key Responsibilities: - Generate new business across Managed IT Services, Professional Services, and Microsoft licensing- Manage end-to-end sales cycles from discovery through to contract close- Lead and execute outbound … sales campaigns (email, LinkedIn, webinars)- Work with presales and technical teams to build tailored IT solutions- Qualify and progress opportunities using the MEDIC sales framework- Handover to project and service delivery teams for onboarding- Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT services business- Proven More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oxalis Logistics UK Limited
Fuel Card Free Onsite Parking Cycle to Work Scheme Local Gym Discounts Employee Assistance Programme Annual Salary Reviews Training & Development Role Purpose: To apply expert knowledge in the implementation and optimisation of Microsoft's cloud technology stack with particular focus in Azure Infrastructure, 365, Defender and Intune. Supports IT Operations, acts as an escalation point for end-user issues and … collaborates with I&O Manager and Technical Architect to optimise Cloud Infrastructure. Key Technical Duties: Contributor in Azure Cloud migration and service optimisation, whilst always considering security best practices and possible cost optimisations. Use Microsoft tooling and RMM platform to deliver outstanding support to Oxalis users Use Microsoft tooling to provision Windows devices, package and deliver software, and also manage … user identities Coordinate and oversee 3 rd party activities to ensure successful delivery of service terms. Manage incidents and changes using JIRA Service Management. Remediate identified vulnerabilities and contribute to Oxalis& security landscape. Demonstrate our company values ofInnovation, Responsibility, Agility and Respect. Personal Skills and Experience: Demonstrate strong interpersonal skills, communicate effectively across different teams and cultures. Broad exposure to More ❯