Technical Support Analyst - 1st
- Hiring Organisation
- Gotpeople
- Location
- Northampton, Wootton, West Northamptonshire, Northamptonshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £30000/annum
candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must have own transport) Ability to prioritise tasks on a busy … and fast paced Service Desk Ability to work well in a team and under own initiative Great problem-solving skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 2nd level support remotely ...