Melton Mowbray, Leicestershire, East Midlands, United Kingdom
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About Our Client: They are a distinguished IT Managed Service Provider located in Melton Mowbray, specializing in delivering innovative IT solutions and unparalleled support to a broad clientele. Their commitment to excellence, innovation, and fostering meaningful relationships with their clients underpins their success. They are currently on the lookout for … an experienced, motivated 1st/2nd Line Service Desk and Field Engineer to become an integral part of their team. Role Overview: This office-based role involves a combination of service desk responsibilities at their office and field engineering tasks at client sites as required. You will tackle a wide … array of technical challenges, ensuring the smooth operation and security of their clients' IT infrastructures. This position is ideal for dynamic individuals eager to expand their technical knowledge and excel in customer service. Key Responsibilities: Offer exceptional 1st and 2nd line support by swiftly resolving service desk tickets, diagnosing issues more »
IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients' sites and providing 1st - 3rd Line … support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being involved within Project work such as brand new Office … implementations, migrations, hardware deployments. ** Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft more »
IT Support Engineer My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients’ sites and providing 1st - 3rd Line … support around Shropshire, The Midlands and North Wales. Role: IT Support Engineer Salary: up to £35,000 Location: Shrewsbury Key Responsibilities: ** Providing 1st- 3rd Line Support to clients and end-users ** Travelling to clients sites and providing in-person support ** Being involved within Project work such as brand new Office … implementations, migrations, hardware deployments. ** Configuring new Desktops and Laptops. ** Involved within clients Infrastructure changes and works. ** Providing high-level customer service at all times. Technical Skills: ** Previous IT support experience, at least 2 years ** Ideally experience of working for a Managed Service Provider ** IP addressing, subnets, firewall implementation, routing ** Microsoft more »
