12 of 12 Remote Monitoring and Management Jobs in the South West

per annum Hours: Full-time, Permanent | Monday to Friday, 9:00am - 5:30pm (1 hour lunch) Location: Stonehouse, Gloucestershire Overview I'm currently working with an established and growing MSP is looking to expand its IT support team. The company has been supporting small to mid-sized businesses in the region for over two decades and continues to experience steady … growth. They are seeking a skilled and experienced Senior Service Desk Analyst to join their in-house technical team. Key Responsibilities Provide remote, telephone, and on-site technical support Assist clients with day-to-day issues and long-term upgrade planning Manage and support cloud-based systems and infrastructure Install and troubleshoot Windows operating systems Perform Microsoft 365 system administration … and migrations Essential Experience & Skills Minimum 8 years' industry experience in a technical support role Strong experience with Microsoft 365 administration (including Exchange, SharePoint, Endpoint Manager) Familiarity with Azure AD and Microsoft security tools Good understanding of IPv4 networking Experience supporting Windows 11 environments Knowledge of Microsoft 365 migrations and implementations Confident in client communication across multiple channels Full UK More ❯

team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users’ day-to-day IT experience, we’d love to hear from you. This is an ideal role for someone who wants to develop their … skills in a varied, client-focused environment. You’ll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives – so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support … via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets More ❯

support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day-to-day IT experience, wed love to hear from you. This is an ideal role for someone who wants to develop their skills … in a varied, client-focused environment. Youll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone … and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with More ❯

Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities: Windows Desktop … Server Management : Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting. Virtualisation : Design, deploy, and manage with VMware ESXi/vCentre and Hyper‐V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation … Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy More ❯

Bristol Salary Range: £30000- 50000 + Benefits ️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities Windows Desktop … Server Management: Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting. Virtualisation: Design, deploy, and manage with VMware ESXi/vCentre and Hyper‐V; clustering is a strong advantage Backup & DR: Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure: Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation … Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security: Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems: Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects: Lead migrations, deliver junior staff coaching, contribute to IT strategy More ❯

Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position is in the professional services department. The professional services department installs, configures, and designs solutions to meet clients’ needs. Engineers at RetroFit are experienced, hardworking individuals who enjoy working on technically challenging projects and service offerings. They are well-rounded professionals passionate about emerging … technology, with strong customer service and communication skills. The position requires extensive travel to our client sites, with a company-provided RetroFit van, gas card, cell phone, and laptop. Key Areas of Responsibility Perform routine onsite helpdesk services. Plan and implement solutions using the latest technology. Deploy workstations, printers, switches, servers, backup appliances, wireless networks, etc. Configure, manage, and troubleshoot … routers, switches, and firewalls. Provide innovative technical solutions to complex hardware and software problems. Communicate effectively with internal and external customers. Articulate problems and solutions clearly to clients via phone, email, and in person. Serve as the technical point of contact on customer engagements and internal projects. Complete projects and tasks on time and within budget. Understand SLAs in a More ❯

Azure 3rd Line Engineer (Managed Service Provider) Job Title: Azure 3rd Line Engineer Salary: £55,000 £60,000 DOE Role Overview We are looking for an experienced and highly skilled Azure 3rd Line Engineer to join our technical team within a dynamic and fast-paced Managed Service Provider (MSP) environment. This role will focus on advanced support of Microsoft Azure … based solutions for multiple clients across a range of industries. Key Responsibilities Provide expert 3rd line support for Microsoft Azure environments, hybrid cloud systems, and core infrastructure services. Respond to and resolve escalated technical incidents and service requests Monitor and maintain the health, performance, and security of cloud and hybrid systems. Implement and support identity and access management using Azure … AD, conditional access, and MFA. Work closely with the Projects and Security teams on cloud deployments, patching strategies, and compliance (e.g. Cyber Essentials Plus, ISO 27001). Liaise with vendors and escalate issues where necessary to Microsoft or third-party support teams. Support the technical enablement of junior staff and provide mentoring when required. Essential Skills & Experience Proven experience in More ❯

Bristol Salary Range: £30000- 50000 + Benefits 🛠️ Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you’ll be the escalation expert—leading on all things infrastructure and supporting mission-critical systems. You’ll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities: Windows Desktop … Server Management : Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting. Virtualisation : Design, deploy, and manage with VMware ESXi/vCentre and Hyper‐V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations—Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation … Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy More ❯

Salary Range: (Apply online only) + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities: Windows Desktop … Server Management : Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting. Virtualisation : Design, deploy, and manage with VMware ESXi/vCentre and Hyper?V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft?365, Azure, and Intune. Scripting & Automation … Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy More ❯

Bristol Salary Range: £30000- 50000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence. Core Responsibilities: Windows Desktop … Server Management : Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting. Virtualisation : Design, deploy, and manage with VMware ESXi/vCentre and Hyper?V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft?365, Azure, and Intune. Scripting & Automation … Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy More ❯

+ Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert leading on all infrastructure-related issues and supporting mission-critical systems. You'll manage everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring high uptime and operational excellence. Core Responsibilities: Windows Desktop & Server Management: ADDS, DHCP, DNS … File Services, RDS, IIS; user provisioning, server buildout, troubleshooting. Virtualisation: Design, deploy, and manage VMware ESXi/vCentre and Hyper-V; clustering experience is a strong advantage. Backup & DR: Implement backup strategies and disaster recovery operations using Veeam or equivalent tools. Cloud & M365/Azure: Administration of Microsoft 365, Azure, and Intune. Scripting & Automation: Develop and adapt scripts in PowerShell … and other languages to automate processes. Networking & Security: Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless networks with RADIUS, VOIP systems, and firewalls (e.g., Sophos XG, Cisco). Cross-Platform Systems: Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and iOS. Mentorship & Projects: Lead migrations, coach junior staff, contribute to IT strategy and documentation. Preferred Qualifications: Certifications: MSCE More ❯

Who are the client? Our client is a well-established managed service provider (MSP) supporting a diverse client base across the South West. Known for their collaborative team culture and strong client focus, they offer a supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a … 1st Line Support Technician, you’ll be the first point of contact for technical support issues, assisting business clients remotely and on-site. You'll diagnose and resolve common IT problems, manage service tickets, maintain system documentation, and escalate more complex issues when needed. What will you need? At least 1 year’s experience in a helpdesk or IT support … role Good working knowledge of Windows 10/11 and basic Windows Server environments Experience supporting Microsoft 365 (e.g. Exchange Online, Teams, SharePoint) Basic networking knowledge (TCP/IP, DNS, DHCP) Excellent communication and customer service skills A proactive and organised approach to problem solving Full UK driving license and access to a vehicle Confidence to work independently and travel More ❯