2 of 2 Remote Support Engineer Jobs in Bristol

building the platform the next generation of developers will depend on. Learn more in our CEO's funding announcement: . We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking … people who care deeply, build with urgency, and want to matter at scale. As a Technical Support Analyst (L2), you ll play a critical role in supporting our customers by providing advanced technical assistance to resolve complex issues. This position is ideal for someone who thrives in a dynamic ...

issues through to full resolution Respond to and resolve issues within agreed service-level agreements (SLAs) Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency WHAT YOU BRING: Strong ...