ServiceNow Process Lead Consultant
- Hiring Organisation
- Hays
- Location
- Hatfield, England, United Kingdom
terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Providing business analysis to understand and document customer requirements Conduct process workshops to: Establish current customer requirements and review any solutions already considered to meet the customer’s business needs … Finalise the requirements and agree the best approach for subsequent implementation of ServiceNow On smaller projects, where a separate Project Manager has not been assigned, is also responsible for: Managing project tasks and timelines Project progress meetings with the customer Providing a single point of contact between ...