Head of Transition and Senior Expert - Project Management Managed Service
Canterbury, Kent, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Applicable Limited
escalations. Forecast Accuracy Provide timely updates to the forecast for own customers, updates to be undertaken by Team Manager. Ensure that service demand and resource allocation are aligned, ensuring accuracy in predictions. Analyse historical data, market trends, and client requirements to support accurate forecasting and proactive resource … Strong technical understanding of managed services and IT service delivery. Mentoring and coaching skills to guide team members toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: