5 of 5 Resource Management Jobs in the North East

Practice Group/Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We … part of the team actively assisting in resolving issues as well as your leadership responsibilities. Key Responsibilities The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are available at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop … customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the More ❯

service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure … clearly understand goals and KPIs that we can measure and deliver. Regularly review account performance, make data-driven recommendations, and adjust strategies to ensure ongoing success and growth. Time & Resource Management: Effectively prioritize client needs and manage multiple accounts simultaneously. Allocate resources efficiently to ensure timely project delivery and client satisfaction. Maintain a proactive approach to project timelines … configuration, testing and launch. Ensure clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem More ❯

Programme carries a significant budget for delivery, involves very high risk and dependencies, produces high value and benefits across complex operating environments and requires significant external engagement and stakeholder management at senior levels across DHSC, NHS England, NHS Wales and the wider health and care system within England and Wales. The Programme is the major element of the NHSBSA … measures of success for the NHSBSA over the life cycle of the Programmes delivery. As a member of FWS Transformation Programme, you will report to the Solution Assurance Integration Management Lead and be part of the Solution Assurance team, one of four key assurance functions in the Operating Model. The purpose of the Solution Assurance function is to work … and feedback to develop well thought out solutions which both enable performance and further develop the teams. 14. Pro-actively allocating, managing, and reviewing colleague workload across multiple teams, management information and resource requests to inform forward planning and resource management. 15. Budget control in accordance with NHSBSAs policies, standing orders, financial regulations, and legislative requirements. 16. More ❯

responsibilities will include: Assuring data migration strategies and plans, including GDPR compliance and data quality, including migrating data from Oracle's Enterprise Business Suite to Oracle's Human Capital Management (HCM) platforms, and from 3rd party applications to HCM. Collaborating with suppliers, user organisations, and third parties to ensure readiness and smooth execution. Leading assurance activities across planning, execution … Programme carries a significant budget for delivery, involves very high risk and dependencies, produces high value and benefits across complex operating environments and requires significant external engagement and stakeholder management at senior levels across DHSC, NHS England, NHS Wales and the wider health and care system within England and Wales. The Programme is the major element of the NHSBSA … of success for the NHSBSA over the life cycle of the Programmes delivery. As a member of FWS Transformation Programme, you will report to the Solution Assurance Data Migration Management Lead and be part of the Solution Assurance team, one of four key assurance functions in the Operating Model. The purpose of the Solution Assurance function is to work More ❯

and Optimisation: Configure and enhance the Global Rostering System (GRS), GRS Web, and GRS Mobile App to improve scheduling efficiency and adapt to the ambulance service's evolving needs. Resource Scheduling Support: Collaborate with the resource scheduling department to ensure effective personnel allocation, maximising operational readiness and response times. Payroll Support: Work with the payroll department to ensure … GRS, facilitating timely payroll management. Data Analysis and Reporting: Analyse rostering data from GRS to identify trends and areas for improvement, providing actionable insights to enhance service delivery and resource management. User Training and Support: Develop and deliver training programmes for staff on GRS, GRS Web, and GRS Mobile App, ensuring proficiency in utilising these systems. Communication of Developments … responsibilities and main duties of this job. Person Specification Education and Qualifications Essential Educated to a minimum of Degree level or relevant experience working in Operations and/or Resource Scheduling Desirable ECDL, CLAIT or equivalent. Personal Attributes Essential Able to work as part of a team. Ability to balance conflicting priorities and work flexibly. Able to work with More ❯