Information Technology Infrastructure Operations Manager
- Hiring Organisation
- VIQU IT Recruitment
- Location
- Nottingham, England, United Kingdom
project activity while providing sufficient technical authority to support the team and act as a senior escalation point. Key Responsibilities Interim line management of the Infrastructure team Allocate, prioritise, and manage workloads across BAU and project activity Act as the primary escalation point for infrastructure incidents and issues Ensure … operation across servers, networking, storage, and telephony Coordinate cross‐team and third‐party support during incidents Maintain ITIL‐aligned operational processes (incident, event, capacity management) Produce clear management and operational reporting Ensure documentation and knowledge items remain current Coach and support team members, maintaining morale and service quality ...