5 of 5 ResourceLink Jobs in the UK excluding London

solution issues. Responsibilities Demonstrate key technical and operational skills for the role, for example supporting and resolving issues with Zellis Solutions, including Elementsuite, Everyday, ResourceLink, MyView, HCM cloud/AIR, including issues with configuration, pay elements, user security, organisation and job structures. Contribute towards team goals and objectives, including ...

youwillrepresentZellisCustomerSupportininternalandexternalcustomerinteractions,deliveringexceptionalserviceandtechnicalexpertise.Youwilldemonstratekeytechnicalandoperationalskillsinamulti-channelenvironment,focusingonprovidingthebestpossiblesolutionsupportforourcustomerbase.Acustomer-firstapproachisessential,placingcustomersatisfactionattheheartofeverythingyoudo. Inadditiontostrongtechnicalcapability,weareparticularlyinterestedincandidateswithpayrollexpertiseorexperienceinHR/payrolloperations.Thisknowledgewillhelpbridgethegapbetweentechnologyandpayrollprocesses,ensuringwedeliveraccurate,efficient,andcompliantsolutionsforourcustomers. Youwillinteractwithvariedcustomerpersonas,includingHRandpayrollmanagers,financemanagers,systemadministrators,ITprofessionals,andinternalZelliscolleaguestodiagnoseandresolvesolutionissues. Responsibilities Demonstratekeytechnicalandoperationalskillsfortherole,forexamplesupportingandresolvingissueswithZellisSolutions,includingElementsuite,Everyday,ResourceLink,MyView,HCMcloud/AIR,includingissueswithconfiguration,payelements,usersecurity,organisationandjobstructures. Contributetowardsteamgoalsandobjectives,includingSLAs,KPIs,CustomerbrandNPSandemployeeengagementeNPS. Investigateanddiagnosedataissuesfordatastructures. Progress,ownandmanagecasestoresolution,adheringtooperationaloutcomesandServiceLeveltargetsandkeepingtheCustomerandcolleaguesregularlyupdated. Performdataanalysistoinvestigate,diagnose,andapplycorrectiveactionand/orusetroubleshootingtechniquestoidentifysolutions/workaroundsforsolutionissues.Reviewcaseswhereadefecthasbeenidentified,createtheassociatedproblem ...

Lambda, Step Functions, API Gateway) or Azure (Logic Apps, Functions, Service Bus). - HR Tech Familiarity: Previous experience with HRIS (ElementSuite, Workday, Zellis Resourcelink, etc.), payroll/workforce intelligence platforms (Zellis Intelligence), or ATS (Talent.AI, Greenhouse, etc.) is a major plus. ...

Lambda, Step Functions, API Gateway) or Azure (Logic Apps, Functions, Service Bus). - HR Tech Familiarity: Previous experience with HRIS (ElementSuite, Workday, Zellis Resourcelink, etc.), payroll/workforce intelligence platforms (Zellis Intelligence), or ATS (Talent.AI, Greenhouse, etc.) is a major plus. JBRP1_UKTJ ...

Lambda, Step Functions, API Gateway) or Azure (Logic Apps, Functions, Service Bus). - HR Tech Familiarity: Previous experience with HRIS (ElementSuite, Workday, Zellis Resourcelink, etc.), payroll/workforce intelligence platforms (Zellis Intelligence), or ATS (Talent.AI, Greenhouse, etc.) is a major plus. ...

Lambda, Step Functions, API Gateway) or Azure (Logic Apps, Functions, Service Bus). - HR Tech Familiarity: Previous experience with HRIS (ElementSuite, Workday, Zellis Resourcelink, etc.), payroll/workforce intelligence platforms (Zellis Intelligence), or ATS (Talent.AI, Greenhouse, etc.) is a major plus. JBRP1_UKTJ ...