Operations Control Manager
Bath, England, United Kingdom
Wipro
of continuous improvement, service excellence and customer focus. The role has line management responsibilities for the 1st line Quality team and the 1st line Risk team. Operational control and risk management is the foundation to operational excellence. The role of Operational Controls Manager is to develop and ensure … controls and process disciplines are rigorously maintained and continually enhanced through metrics reporting, risk assessment testing, quality assurance and root cause analysis. S/he is accountable for developing internal control practices and framework. S/he will help ensure controls are appropriately designed and executed throughout the … organisation, ensure identification, escalation and mitigation of operational risk, and provide oversight and sponsorship of selected control initiatives. Key Responsibilities: Establishment and integration of an Operational Control framework, including the design and implementation of control structures, governance, and measures interpreting policy and standards requirements to proactively implement a best More ❯
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