Service Design & Transition Senior Analyst
- Location
- Manchester, England, United Kingdom
support stakeholders. Communicate any risks and issues affecting the support organisation to the Project Manager and log them in the Network Rail risk register. Manage the Early Life Support period and facilitate a graceful handover to the operational support owners. Your experience and skills Who are we looking … ITIL framework, therefore ITIL v3 Foundation ITIL v3 qualified to Service Design & Transition Lifecycle/Capabilities (Intermediate Level) or equivalent experience Good stakeholder management skills and experience. Good understanding & experience of using service management tools Good communicator across all levels Demonstrates a good working knowledge of management ...