line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards rootcauseanalysis * Working with third party suppliers, stakeholders and departmental ICT teams to assist in delivering patch/release of applications while More ❯
trust architecture, and automated vulnerability scanning throughout the entire DevOps lifecycle, and actively contributing to security audits and improvements. Lead incident management efforts, owning rootcauseanalysis and post-incident reviews, while implementing preventative measures and improvements to minimize future risks. Champion and implement cutting-edge best More ❯
smart enhancements. Supporting compliance with SOx, audit and security standards such as ISO27001 and Cyber Essentials. Investigating and resolving incidents, supporting users, and ensuring rootcauseanalysis is actioned. Mentoring junior colleagues and shaping the multi-year IT strategy with your SAP expertise. What were looking for More ❯
from second line support. Experience of retail processes including pricing, stock and sales. Diagnose and fix critical integration layers for online trading systems. Provide rootcauseanalysis to prevent recurring issues. Supporting the monitoring processes, identifying vulnerabilities and issues, proactively optimizing and implementing continuous improvements. Updating and More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
of critical business systems, ensuring 99%+ availability and optimal performance. Incident Management: Oversee major and standard incident processes (not hands-on) including communications, rootcauseanalysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver rootcauseanalysis and implement preventative solutions. Maintain technical documentation and ensure handover to 1st/2nd line teams. Collaborate across teams and More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
Design, implement, and manage scalable infrastructure Monitor and enhance system performance Automate repetitive tasks for efficiency Develop monitoring, alerting, and incident response systems Perform rootcauseanalysis and preventative maintenance Ensure SIEM data sources remain healthy and troubleshoot logging issues More ❯
Birmingham, West Midlands (County), United Kingdom
Maintech Recruitment
the face of the business, ensuring the equipment's warranty is observed, coaching, training, and developing your clients' maintenance teams, as well as providing rootcauseanalysis to the wider team to help ensure the best quality is upheld at all times. The role of a Field More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste More ❯