10 of 10 Root Cause Analysis Jobs in Cardiff

server environments, with hands‐on responsibility for VMware and Hyper‐V hosts, clusters, and virtual machines. Diagnose and resolve infrastructure‐related incidents, carrying out root cause analysis to prevent recurrence. Write and maintain PowerShell scripts to automate routine tasks, monitoring checks, and troubleshooting activities. Monitor platform health … line with SLAs. Support patching, upgrades, and maintenance of Windows Server infrastructure, minimising disruption to service. Contribute to incident and problem management processes, including root cause analysis and post‐incident reviews. Maintain accurate documentation, runbooks, and standard operating procedures for infrastructure support activities. Work collaboratively with engineering ...

deployment through Intune, ensuring robust testing, documentation and successful releases. Technical Escalation: Provide expert 2nd line support for endpoint and application issues, supporting root cause analysis, permanent fixes and proactive remediation. Security & Compliance: Support endpoint security, vulnerability remediation and compliance initiatives, ensuring agreed security and change management … support teams. Strong Microsoft Intune, Entra ID, Windows 10/11 and Windows Autopilot experience. Experience with application packaging and deployment . Strong troubleshooting, root cause analysis and escalation management skills. Experience working within Incident, Change and Problem Management processes and ITSM platforms such as Freshservice ...

Operational Support & Escalation Management ·Act as the lead 2nd line escalation point for endpoint, application and service-related incidents. ·Support engineers with complex troubleshooting, root cause analysis and permanent fix implementation. ·Monitor service queues, identify ageing tickets and ensure ownership remains clear across the team. ·Coordinate proactive … understanding of Microsoft Entra ID. ·Experience managing Windows 11 endpoints. ·Experience with Windows Autopilot. ·Application packaging and deployment experience. ·Strong troubleshooting, escalation management and root cause analysis skills. ·Experience working within Incident, Change and Problem Management processes. ·Experience using ITSM platforms such as Freshservice, ServiceNow or similar. ...

maintain and optimise robotic systems including ABB, Fanuc, and Mitsubishi, alongside supporting vision systems such as Keyence and Thingtrax. You’ll lead structured root cause analysis for automation‐related failures, implementing long‐term corrective actions to reduce repeat issues and improve reliability. You’ll develop, implement … industrial communication protocols (e.g. Ethernet/IP, Profibus, RS232/485) Experience integrating PLC systems with SCADA/MES platforms Strong fault‐finding and root cause analysis capability Strong experience of machine safety principles and safety PLC systems Experience with vision systems (Keyence, Thingtrax) (desirable) Detail‐driven ...

Operational Support Implement logging, monitoring and alerting for APIs and integration services Develop error handling, resilience and retry mechanisms Investigate integration failures and perform root cause analysis Resolve incidents and support requests relating to integrations Work proactively to improve integration reliability, performance and availability Maintain operational runbooks ...

deployment records. ·Troubleshoot application deployment and installation failures. Operational Support ·Act as a 2nd line escalation point for endpoint and application-related incidents. ·Investigate root causes and implement permanent fixes where appropriate. ·Perform proactive monitoring and remediation activities. ·Collaborate with senior engineers on complex technical issues. ·Maintain service records … Intune. ·Good understanding of Microsoft Entra ID. ·Experience managing Windows 11 endpoints. ·Experience with Windows Autopilot. ·Application packaging and deployment experience. ·Strong troubleshooting and root cause analysis skills. ·Experience working within Incident, Change and Problem Management processes. ·Experience using ITSM platforms such as Freshservice, ServiceNow or similar. ...

Delivery & Problem-Solving Take ownership of well-scoped platform tasks, upgrades and new capabilities from development through to delivery. Support incident response, troubleshooting, and root-cause analysis, escalating more complex issues when appropriate. Participate in technical and design discussions, contributing ideas and practical solutions. Help ensure platform ...

through Intune, managing Win32 packages, deployment rules, testing and troubleshooting. 2nd Line Support: Act as an escalation point for endpoint and application issues, investigating root causes and implementing effective, lasting solutions. Security & Compliance: Support endpoint security, vulnerability remediation and compliance initiatives, ensuring adherence to security and change management processes. … . Strong Microsoft Intune, Entra ID, Windows 10/11 and Windows Autopilot experience. Experience with application packaging and deployment . Strong troubleshooting and root cause analysis skills. Experience with Incident, Change and Problem Management and ITSM platforms such as Freshservice or ServiceNow. Knowledge of endpoint security ...

Microsoft Dataverse as an application data platform. Broad understanding of the wider Microsoft Power Platform ecosystem. Experience supporting and enhancing existing applications, including troubleshooting, root-cause analysis and bug fixing. Experience gathering and translating stakeholder requirements into practical technical solutions. Confidence working directly with business users ...

data issues into clear, practical solutions and helping stakeholders make informed decisions throughout the migration lifecycle. This is an opportunity to combine hands-on analysis with visible leadership, advising colleagues and clients from early requirements through dress rehearsals and go-live activity. You are likely to enjoy the role … solutions. Power BI experience, including Power Query, data modelling, KPI development and DAX. Proven analytical and problem-solving ability, including trend, variance, anomaly and root-cause analysis. Ability to translate business requirements into scalable analytical solutions and explain complex issues to technical, business and senior stakeholders. Knowledge ...