2 of 2 Root Cause Analysis Jobs in Cirencester

Day to day liaison with 3rd party Application support providers, including governance meetings with our main vendors. Supporting the Problem Management team by providing root cause analysis and Service Outage reporting. Application Portfolio Management ensuring business application usage information is maintained. Participate in the delivery of the … administration and performance tuning Exposure of working within a technical 2nd or 3rd line support function of managing and resolving IT Tickets and providing root cause analysis Familiarity of IT Service management functions IE incidents, problem resolution and or/Change Management Desirable Criteria Awareness, exposure or More ❯

initiations or downstream system impact reviews. The Analyst should be a knowledgeable remuneration subject matter expert who can keep a cool head, has strong analysis, logic, and data skills, is collaborative and able to build strong relationships in order to get things done and ensure high levels of service … be doing: Triaging faults on daily basis and ensuring they are dealt with in an effective manner without supervision and initiating corrective action - including root cause analysis. Developing complex back-end configuration changes for implementation on the Optymyze system i.e., new operational reports. Preparing test scripts and undertaking More ❯