15 of 15 Root Cause Analysis Jobs in County Antrim

resolution SLA/KPI times. Incident Managers Responsibilities Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Prioritizing incidents according to their urgency and influence on the business. Producing documents that outline incident protocols such as how to handle cybersecurity … handled in a timely manner. Coordinate with team members and the client on change requests, monitoring the schedule and approval of changes. Manage problem record creation and updates, conduct root cause analysis (RCA), and work with Engineers to implement long-term solutions to prevent future incidents/problems. Adjusting the incident management process as required to ensure More ❯

Monitor production systems and infrastructure, ensuring uptime and performance metrics are met Troubleshoot, diagnose, and resolve production issues in real time, minimizing service impact Manage incident response, including escalation, root cause analysis, and post-mortem reporting Collaborate with engineering teams to develop and implement monitoring tools, alert systems, and automated recovery processes Analyze system logs, metrics, and More ❯

complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯

complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯

and DevOps technologies, providing recommendations for integration into cloud engineering practices. Participate in capacity planning and resource optimization for cost-effective cloud infrastructure usage. Troubleshoot complex engineering issues, provide root cause analysis, and propose engineering-focused solutions. Create and maintain comprehensive documentation related to the cloud infrastructure, engineering practices, and security configurations. Mentor and provide technical guidance More ❯

role with a focus on problem solving and presentation? What is the Role: The UK Portfolio Management Unit (UK PMU) supports the AIB UK business strategy by providing timely analysis and MI related to the credit portfolio and driving forward looking analysis and insight. This is a hands-on role that requires attention to detail and self-motivation … UK and ROI functions to develop and deliver on reporting solutions on enterprise wide internal projects as the face of UK PMU and external regulatory reporting Interpreting complex data analysis requirements and leveraging the data warehouse or dashboards to identify and build appropriate solutions What you Will Bring; A Bachelor's degree in a Business, Economics or similar discipline … various tools (Excel, Qlikview, Tableau, etc.) to analyse complex datasets, draw conclusions, and present insights/findings/solutions Knowledge of SQL/SAS/databases (automation, report generation, root cause analysis, writing complex queries) is advantageous but not essential Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we More ❯

develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Mandatory Skills: Relevant Experience in Core-Java, J2EE Spring-Boot, Microservices, Hibernate/jpa Strong experience in SQL & Database … development tracks at the same time is required Experience in leading smaller development teams is necessary Adhere to the Agile process, & also ensure others follow process too. Should have root cause analysis skills, able to quickly analyze and interpret code and ensure that issues are resolved or escalated appropriately. What we'll provide you: By joining Citi More ❯

are well-governed and future-proofed. Key Tasks: • Monitor and report on service delivery performance against contractual SLAs and KPIs. • Manage major incidents and escalations, ensuring timely resolution and root cause analysis. • Lead and implement continuous service improvement initiatives. • Oversee service-related financials, ensuring accurate forecasting and budgeting. • Coordinate with client and internal teams to optimise and align More ❯

need? Then apply to discover the true extent of your capabilities. Job Family Group: Internal Audit Job Family: Audit Time Type: Full time Most Relevant Skills Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis. Other Relevant Skills For complementary skills, please see above and/or contact More ❯

need? Then apply to discover the true extent of your capabilities. Job Family Group: Internal Audit Job Family: Audit Time Type: Full time Most Relevant Skills Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis. Other Relevant Skills For complementary skills, please see above and/or contact More ❯

actions taken, troubleshooting steps, and resolutions in a clear and concise manner. Adhere to established processes and procedures for incident management, service restoration and documentation. Produce initial/interim root cause analysis documentation for both internal and external use. Participate in on-call weekend shifts on a rotational basis (approximately once every 4-6 weeks). Participate More ❯

Jenkins, OpenShift, and Jenkins pipelines. Key Responsibilities Develop automation scripts and framework libraries for both UI and API testing. Actively participate in Delivery Feature Teams with regards to impact analysis of design and implementation. Define test plans and test cases for functional and end-to-end testing. Drive in-sprint automation of Feature Deliveries, whilst championing automation best practices. … Perform detailed root cause analysis of defects and manage fix/retest cycles until sign off. Produce regular Test Reports to communicate delivery health to key stakeholders. Mitigate roll-out risk through runbook reviews. Collaborate closely with cross-functional and global teams (QA, Dev and Product Teams) to ensure high-quality product delivery. Troubleshoot issues with Linux More ❯

need? Then apply to discover the true extent of your capabilities. Job Family Group: Internal Audit Job Family: Audit Time Type: Full time Most Relevant Skills Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis. Other Relevant Skills For complementary skills, please see above and/or contact More ❯

financial services environment. PMP certification strongly preferred, Six Sigma a plus. Ability to develop project plans, manage individual deadlines and goals. Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics. Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. Manage project scope by assessing requirements changes More ❯

performance improvement. Key Responsibilities 🔧 Supplier Recovery & Issue Resolution Act as the primary point of contact for suppliers experiencing critical delivery or quality issues (e.g., AOG, production stoppages). Lead root cause analysis (RCA) using structured methodologies such as 8D, 5 Whys, and Fishbone diagrams. Collaborate with suppliers to develop and implement robust recovery plans, including: Accelerated production More ❯