Caerphilly, Mid Glamorgan, United Kingdom Hybrid / WFH Options
CENTERPRISE INTERNATIONAL LIMITED
policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and rootcauseanalysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. More ❯
regular backup and disaster recovery planning and testing Stay updated on the latest trends and developments in cloud technologies Investigate and document findings from rootcauseanalysis Document procedures and configurations to ensure knowledge sharing within the team Provide technical support and assistance to external stakeholders Work More ❯
to clarify documents and resolve issues. Reprioritizes work based on changing requirements in an adaptable and flexible way. Support Quality improvements by contributing to RootCauseAnalysis, Multi-Functional Team meetings, and NCR management. Assist and contribute to internal and customer projects through research, estimates, providing feedback More ❯
monitoring into the Bank's customer journeys. You will work closely with the Bank's Complaints, QA and Outcome Testing teams to better integrate rootcauseanalysis into ongoing reporting. You will work closely with the Head of VC Strategy to bring together the Bank's insight … outcomes monitoring and develop requirements. Ability to develop reporting requirements handling, transforming and visualising large amounts of data, as well as drawing out key root causes and actionable insights. Applicable knowledge of risk management in financial services. Versatile and flexible Deep experience working in a regulated financial institution. Proven More ❯