6 of 6 Root Cause Analysis Jobs in Glamorgan

Policy. Install, configure and maintain PCs, laptops, mobile devices and peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades ...

position Experience developing and delivering solutions using automation and orchestration tools to improve and streamline ICT services Practical understanding of user experience and requirements analysis, with the ability to identify user needs and implement effective solutions Proven experience in problem management, including investigation, prioritisation, root cause analysis ...

policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. ...

cloud platforms, and end-user devices. Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution. Lead root cause analysis and implement long-term solutions to recurring issues. Support and manage infrastructure projects such as server migrations, network upgrades ...

doing Maintenance & Breakdown Response Diagnosing and resolving electrical, mechanical, pneumatic and hydraulic faults Using schematics, manuals and diagnostic tools to identify root causes Ensuring breakdowns are resolved quickly and safely to minimise downtime Recording all maintenance and repair activity accurately for analysis and compliance Continuous Improvement & Projects Supporting … equipment upgrades, automation projects and cost-reduction initiatives Applying root cause analysis tools such as 5 Whys Taking part in CI activities using Lean principles Helping to improve reliability, efficiency and plant performance Compliance, Safety & Standards Working in line with electrical legislation and HSE requirements Adhering ...

updating security policies, standards, procedures and playbooks * Supporting internal and external audits, regulatory reviews and assurance activities * Assisting with incident management governance, including root cause analysis and control improvements * Working with technology teams to embed effective security risk management and compliance Skills & Experience * Experience in cyber security ...