2 of 2 Root Cause Analysis Jobs in Lewes

Technical Support & Service Manager

Hiring Organisation
Terry Parris Associates
Location
BN8, Upper Wellingham, East Sussex, Lewes, United Kingdom
Employment Type
Permanent
Salary
£45000 - £50000/annum
ticketing system. - Manage installation and retrofit projects, including site visits, on-bus installation work, commissioning and customer training. - Identify recurring issues and ensure appropriate root-cause analysis and corrective action are coordinated with the relevant departments. - Monitor team performance, ticket progress, recurring faults and customer risks, taking … progressed through the ticketing system. Diagnose and coordinate the resolution of hardware, software, configuration, installation and connectivity issues. Identify recurring issues and coordinate root-cause investigations and corrective actions with the relevant departments. Manage installation and retrofit projects, including scheduling site visits, on-bus installation work, commissioning ...

Technical Support & Service Manager

Hiring Organisation
Terry Parris Associates Ltd
Location
Lewes, East Sussex, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
software, configuration, installation and networking faults. Manage customer queries, feedback and complaints through the ticketing system, ensuring timely resolution. Identify recurring issues and coordinate root-cause analysis and corrective actions with relevant departments. Manage installation and retrofit projects, including site visits, on-bus installation, commissioning and customer ...