frameworks and best practices in healthcare quality and governance. Requirements Background in quality and governance roles within Healthcare or Social Care Settings. Proficiency in rootcauseanalysis, GDPR, and information governance. Strong understanding of risk management principles and CQC regulatory framework. Integrity, trustworthiness, and a collaborative working … Qualifications Essential Q1 Professional Qualification in a related field Q2 First degree or equivalent experience/qualification Q3 Risk Management Qualification/equivalent Q4 Rootcauseanalysis/serious incident investigation training Q5 Evidence of continued professional Development Q6 Professional qualifications(s) in governance, quality, project management …/related field Q7 Masters Level qualification/experience in related field Desirable Q4 Rootcauseanalysis/serious incident investigation training Q6 Professional qualifications(s) in governance, quality, project management/related field Q7 Masters Level qualification/experience in related field Knowledge Essential K1 Patient more »
in supporting the Enterprise Risk Manager and contributing to the success of our Risk and Excellence team.You will be responsible for conducting thorough investigations, analysis, and commentary writing to develop comprehensive reports for management review. Your expertise will be instrumental in identifying key business risks through rootcauseanalysis and trended statistics, and you will provide valuable insights to enhance our risk and compliance activities. Key Responsibilities: Conduct investigations and analysis to generate insightful commentary for management reporting. Perform in-depth rootcauseanalysis and trended statistics for key business risks. Identify more »
internal senior program managers, safety case teams, chief engineers and program risk teams Manage a team of specialist engineers analysing complex issues to conduct rootcauseanalysis and development of effective through life management solutions Manage LfE on behalf of PNED and develop solutions for implementation The … role will require specialist in depth knowledge and experience with the toolsets associated with rootcauseanalysis RCA , failure modes and effects FMEA, life cycle management DMAIC and reliability centred maintenance RCM and will require specific skills to be able to interface and influence key stakeholders within more »
Liverpool University Hospitals NHS Foundation Trust
Service Desk in accordance with the Incident Management process. These incidents are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the rootcause and provide adequate steps to … responsibility and end users is effective. Maintain a robust infrastructure and develop in line with the Digital Strategy Perform a problem analyst role including: Analysis and reporting of incident trend data to identify and eliminate the root cause. Initiating actions to fix potential interruptions to service identified during … proactive and trending analysis of the IT infrastructure. Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage the issue through to resolution. Diagnosis of faults and determining whether new incidents are related to known errors or existing problem records. Facilitating more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse and optimize the end-to-end customer journey, identifying key touchpoints for improvement and utilising data-driven insights. Customer Feedback Management - Implement effective … timely solutions. Customer Research & Persona Development - Conduct thorough customer research to inform the development of customer personas and tailor experiences to diverse client needs. RootCauseAnalysis - Utilise analytical skills to conduct rootcause analyses of customer issues, implementing preventive measures to enhance overall customer more »
Rochdale, Greater Manchester, North West, United Kingdom
Bowmay Consulting Ltd
a must. Youll have proven success in the maintenance and improvement of an ISO certified QMS. Experience of quality tools and techniques such as rootcauseanalysis, DoE. It would be great if you have a formal qualification in quality, although this isnt essential. About the Job … work closely with the product development and engineering teams on projects. Youll assist the supply chain team in supplier approval and monitoring. Facilitate FMEA & rootcause analysis. If you have the relevant skills and experience to take on this role, then get in touch now for more info. more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
drive customer engagement and improve overall business improvement through data driven decision making. Role & Responsibilities: Identify issues, and with stakeholders to implement solutions Deliver rootcauseanalysis Monitor product performance through analysis and creating dashboards Working with internal and external data to deliver acurate MI analysis and reporting packs Undertaking market and competitor research with SWOT analysis Skills & Experience: Analytical minded, with a love for data A love for spreadsheets and problem solving Advanced user of Excel Power BI experience is desirable Experience in a similar role, or a recent graduate If you are more »
Administration/troubleshooting Backup Technologies Desirable BS or MA in Computer Science, Information Security, or equivalent Oustanding troubleshooting skills and a strong understanding of rootcauseanalysis methodologies Experience with Dell VXrail Experience working with HCI. Excellent and demonstrable ‘end to end’ infrastructure technologies understanding in relation more »
monitoring. As the IT Operations Centre Analyst you will work closely with other members, various IT teams and stakeholders to provide real-time monitoring, analysis and support, to ensure the stability and availability of critical IT systems, following ITIL processes and best practices. You will be required to work … ITIL guidelines. Document and track incidents, including the details of the problem, actions taken, and resolutions achieved, in accordance with ITIL best practices. Perform rootcauseanalysis of critical incidents and implement preventive measures to minimise recurrence, following ITIL problem management processes. Implement event management processes to … and track changes to the IT environment, ensuring compliance with change management processes and procedures. Conduct periodic system health checks, capacity planning, and performance analysis to optimise IT infrastructure, following ITIL service capacity management guidelines. Assist in the development and maintenance of IT Operations Center SOPs , guidelines, and documentation more »
Manchester, England, United Kingdom Hybrid / WFH Options
Version 1
Data Drive product quality by capturing, escalating and pursuing resolution on defects Communicate test results, metrics and risk assessments to project stakeholders Clearly demonstrate rootcauseanalysis, issue resolution, escalation and risk mitigation. Resident in the UK for five or more years with no more than … train others. You can advise others on testing techniques and frameworks. You know how to research, plan and train others within the team. Test analysis: You can think creatively, ask the right questions and critically evaluate and communicate findings to a larger team. You know how to lead investigative more »
Manchester Area, United Kingdom Hybrid / WFH Options
DiverseJobsMatter
designing, developing, and implementing automated testing solutions to ensure the quality and reliability of our software products. The role also includes quality assurance (QA) analysis to identify and address software defects. Position & Responsibilities: Develop and maintain automated test scripts and frameworks using industry-standard tools and technologies. Collaborate with … areas for automation within the software development lifecycle to improve testing efficiency. Investigate and troubleshoot software defects, documenting and tracking issues to resolution. Conduct rootcauseanalysis for defects and implement corrective and preventive actions. Perform manual testing as needed to supplement automated testing efforts and ensure … analyze test results and provide feedback to development teams. Stay up-to-date with industry trends and best practices in automation engineering and QA analysis, recommending improvements to testing processes and methodologies. Required Skills and Experience: Experience in software development and quality assurance roles. Proficiency in .NET Core/ more »
Lancaster, England, United Kingdom Hybrid / WFH Options
Burton Recruitment Limited
Connex One). Windows Desktop software (Windows 10/11). Microsoft Active Directory, DNS, DHCP. Remote working troubleshooting tools. High trouble-shooting methods. Root-causeanalysis Desirable/Advantageous: Legal Practice experience would be advantageous, however not essential. Proclaim Case Management System (CMS) HubSpot Customer Relationship more »
Burnley, England, United Kingdom Hybrid / WFH Options
Serata Search (UK) Ltd
an escalation point for sales/customers/technical, and to manage the solution Liaise with third parties and vendors to resolve incidents with rootcauseanalysis Perform Incident Management & reporting on complex/large scale issues Assist with mentoring colleagues in line with escalation procedures Visiting more »
Manchester Area, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
The role will include the following: Design and delivery of IT infrastructure and Storage Services support Looking to storage and hardware issues and provide rootcauseanalysis Change, Release and Incident Management effectively and timely Working to strict project deadlines in line with SLA’s Skills and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Chroma Recruitment Ltd
similar role Experience identifying, analysing and resolving recurring ticket issues Experience working with Azure, O365 (and addons), SQL Server, ITIL frameworks Advanced troubleshooting and rootcauseanalysis Customer-centric approach and excellent stakeholder communication If you are interested in this position, please apply below or get in more »
Stockport, Greater Manchester, North West, United Kingdom
Verify Europe
of delivering to identified Quality Assurance requirements IPC 610/620 Certification for electrical inspection Experience of leading quality improvement activities, including lessons learnt, rootcauseanalysis Experience of risk identification, reporting and management A good understanding of systems engineering principles and methodologies Sound working knowledge of more »
Chester, England, United Kingdom Hybrid / WFH Options
Sinclair
BAU processes. • Ensure the Sinclair network platform is working effectively to ensure systems availability, stability and performance. • Ensure problems and incidents are managed and rootcauseanalysis is carried out. • Successfully deliver project tasks on time and in line with the agreed scope set by I.T. Management more »
Manchester Area, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Performing occasional manual testing (Functional/Non-Functional) to support other teams during busy periods and contributing to test case design/implementation. • Good rootcauseanalysis and collaboration skills for finding and resolving defects with developers Please send your CV for full job description and an more »
sound business cases to support business objectives. Ability to work effectively in high pressure environments while maintaining attention to detail. Proven experience in performing rootcauseanalysis, developing, and implementing process improvements and robust controls. Knowledge and Skills: Strong interpersonal, communication, negotiation and influencing skills. Ability to more »
Wigan, Greater Manchester, North West, United Kingdom
Bakkavor
role you will need previous experience in a food environment Quality or Technical role. Experience of strong team management, demonstrable problem solving skills and rootcauseanalysis competency with a consistent and proactive approach, will all be key to the role. Driving a culture of audit readiness more »
all documentation relating to own area is complete and fit for purpose and all releases relating to hardware, software and documentation is controlled. Provide RootCauseAnalysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other GLH/Trust Managers, as appropriate. more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Henderson Scott
of manufacturing processes and techniques An appreciation for project delivery and project management Proficient in Industrial Validation tools such as: Process FMEAs, Measurement System Analysis, Process Mapping, Manufacturing Readiness Level (MRL) assessments, Production Readiness Reviews Excellent problem-solving skills to develop and implement rootcauseanalysismore »
and processes. Detailed knowledge of the different phases required in commissioning (FATs, SATs, etc.) and nuclear safety systems. Experience in structured problem solving and rootcauseanalysis (preferred). Key internal and external relationships: The key internal relationships for this role are with the Engineering, Projects and more »
external non-commences, concerns and complaints. Lead problem resolution for system, process, and product issues and subsequent implementation of containment actions. Able to determine rootcauseanalysis and ensure effective implementation of corrective and/or preventative actions. Preparation of 8D reports. Perform internal audits in line more »
Wilmslow, Cheshire, North West, United Kingdom Hybrid / WFH Options
Candour Solutions Limited
end user technology which is flexible, safe and seamless irrelevant of location Deploys, develops and encourages adoption of the Omni Channel communications capabilities Perform rootcauseanalysis of recurring or major incidents and develop a Problem Builds strong relationships with business leadership to ensure customer service is more »