2 Root Cause Analysis Jobs in Milton Keynes

the reliability and security of their IT infrastructure. Position Overview: As a Senior IT Problem Manager, you will be responsible for overseeing the identification, analysis, and resolution of IT problems to minimize business impact and enhance service quality. You will collaborate closely with cross-functional teams to implement proactive … and incident management. Key Responsibilities: Lead the development and implementation of proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause analysis of major incidents and service disruptions to prevent future occurrences. Collaborate with IT teams and business stakeholders to prioritize and … Proven track record of leading problem management initiatives and driving process improvements. Excellent analytical and problem-solving skills with the ability to conduct thorough root cause analysis. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Relevant certifications such as ITIL more »

agreed documentation and SLA’s. You will work side by side with the Cyber Detect Team. Cyber Detect manage all security alerts undertaking triage analysis and technical incident response. Incident readiness is the first step of the incident life-cycle, preparing for the next incident if of the upmost … Deep technical knowledge of network fundamentals, common internet protocols and Cloud environments. Strong technical knowledge in incident response frameworks with operational experience and conducting root cause analysis. Familiarity with cyber security standards and regulatory frameworks (NIST, PCI-DSS, GDPR, ISO more »