Engineer role requires a deep understanding of our product’s technical ecosystem, and how it integrates into the Windows environment. You will have an ability to perform in-depth rootcauseanalysis, and excellent communication skills to explain solutions to customers. This Technical Support Engineer role would suit someone with a several years of professional experience in … role will have proven experience in a service desk or technical support role, managing service desk operations and handling a range of customer issues. Responsibilities · Resolve Complex Technical Issues · RootCauseAnalysis · Knowledge Sharing & Reporting · Cross-Functional Collaboration · Release Management · Escalation Management · Service Desk Ownership · Performance Reporting Skills & Experience Essential · Demonstrated experience in a support desk role … understanding of core networking protocols, such as TCP/IP, DNS, and DHCP, and experience troubleshooting network-related issues. · Strong problem-solving skills, with the ability to conduct detailed rootcauseanalysis and resolve issues efficiently, even under pressure. · Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical More ❯
and cost effective. Managing prototype builds (ensuring logistics of key parts are in control, build plans are in place, production lines are prepared & any issues are recorded). Supporting rootcauseanalysis of prototype build issues down to mechanical product design or assembly issues and suggesting/implementing corrective actions. Providing on-going support to our production … and cost effective. Managing prototype builds (ensuring logistics of key parts are in control, build plans are in place, production lines are prepared & any issues are recorded). Supporting rootcauseanalysis of prototype build issues down to mechanical product design or assembly issues and suggesting/implementing corrective actions. Providing on-going support to our production … products. Managing end to end NPI process, from project concept though to production ramp. Developing electro-mechanical production processes such as SMT & electro-mechanical assembly. Applying process knowledge to rootcause issues found during product assembly and test. Regularly communication to both technical and non-technical personnel using verbal and written styles. Enthusiastic, communicative and inquisitive. Motivated by More ❯
SLAs and driving performance improvements Collaborate across IT, delivery, and support teams to enhance service delivery Manage shift scheduling and ensure balanced workloads and development opportunities Drive incident management, rootcauseanalysis, and preventive actions Support integration of new technologies and processes into operations. What Makes This Opportunity Special: Rotating Shift Schedule (4 days on from 7am … SLAs and driving performance improvements Collaborate across IT, delivery, and support teams to enhance service delivery Manage shift scheduling and ensure balanced workloads and development opportunities Drive incident management, rootcauseanalysis, and preventive actions Support integration of new technologies and processes into operations. What Makes This Opportunity Special: Rotating Shift Schedule (4 days on from 7am More ❯
Lynch Wood, Peterborough, Cambridgeshire, England, United Kingdom
Sanderson
and strategic programmes deliver good outcomes for Diligenta’s clients and their customers. Work with account and project teams to implement and embed the process frameworks, and advise on rootcauseanalysis and lessons learned, in support of continuous process improvement. Ensure lessons are shared pan account where appropriate.Please note, this opportunity may require travel to another … previous experience in performing a similar role Excellent knowledge of Project or Programme Management industry best practice and methodology Having a keen eye for detail, able to identify the rootcause and provide a analytical solution If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason More ❯
access systems (eg, Active Directory, ADFS, Group Policy) Ensure continuous availability and performance of systems through robust monitoring, patching, and automation. Lead technical resolution of high-impact incidents, performing rootcauseanalysis and implementing long-term fixes. Maintain relationships with infrastructure vendors, hardware providers, and service partners. Project & Change Management Direct on-premises infrastructure initiatives, including platform More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
MBDA
to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow rootcause analysis. Previous experience to identify rootcause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯
Providing expert-level technical support and administration for core Wintel infrastructure (Windows Server, Active Directory, related technologies). Diagnosing and resolving complex incidents and problems (Level 3 support), performing rootcauseanalysis, and implementing preventative measures. Managing system changes through established change control processes, ensuring proper validation and documentation. Contributing to the installation, configuration, and decommissioning of More ❯
across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support to stakeholders across Logistics, helping to optimise operational efficiency. This role is critical in supporting our data-driven approach to improving processes and driving … skills to extract, interpret, and visualise data to support decision-making. Supporting the consolidation of data from multiple sources across Logistics, ensuring accuracy and consistency. Identifying trends and conducting rootcauseanalysis to improve key performance indicators. Collaborating with various teams across Logistics, Finance, and Technology to contribute to strategic projects. Ensuring compliance with best practice security … management in all data-related tasks. About you - Requirements to be considered: Strong data analysis and problem-solving skills. Technical proficiency in SQL, VBA, or other relevant programming/scripting languages. Experience using and building BI tools to create insightful reports. Ability to collaborate effectively with different departments and stakeholders. Strong communication skills to present findings and recommendations clearly. More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Play a critical role in the governance of the MVC and ASP.NET framework estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring rootcauseanalysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯
Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: FMEA, DFM, DTC, SPC, Takt time, Automation, Production improvement, Lean manufacturing, Rootcauseanalysis, Strong communicator, Analytical At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that … in electric motors for aircraft propulsion. As a Systems Design Engineer, you will support electrical machine System Design projects throughout the product life-cycle, from initial requirements capture and analysis, through concept generation, design, manufacture and verification & validation. The Role Systems Design Engineer is a role where you will be responsible for developing overall system related technical decisions, while … analyse requirements, develop system architectures, design concepts and down select to a final engineering solution. Support the definition of the system V&V plan and support system testing and analysis Prepare documentation for system qualification and aircraft certification Help identify continuous improvement opportunities and contribute to the Safran Electrical & Power improvement journey Desirable Experience We are looking for candidates More ❯
to you and the team - Demonstrate expertise in handling end to end data execution process related to labelling the tasks and be less dependent on work instructions - Contribute to rootcauseanalysis, identify error patterns and identify solutions to improve quality of labelling tasks - Responsible for identifying day-to-day process and operational issues in SOP, tools More ❯
and procedural guidance. Collaborate closely with the Technical Compliance Manager and other Subject Matter Experts (SMEs) within the team. Update electrical models in EOM (Amtech) following system modifications. Support rootcauseanalysis (RCA) and corrective and preventive action (CAPA) processes. Attend training sessions and actively engage in personal and professional development. Experience Minimum 5 years of experience More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
borehamwood, east anglia, united kingdom Hybrid / WFH Options
Interaction - Letchworth
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Interaction - Letchworth
fixing all incidents passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities More ❯
trends and emerging technologies We're excited if you have 5+ years software engineering experience with UI development expertise Advanced C++ skills plus proficiency in Python/JavaScript Strong rootcauseanalysis and technical communication abilities Knowledge of AI applications and experience with generative AI tools Proactive mindset with passion for continuous learning and fast iteration Benefits More ❯
trends and emerging technologies We're excited if you have 5+ years software engineering experience with UI development expertise Advanced C++ skills plus proficiency in Python/JavaScript Strong rootcauseanalysis and technical communication abilities Knowledge of AI applications and experience with generative AI tools Proactive mindset with passion for continuous learning and fast iteration Benefits More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
etc.) that improve code-path exploration and minimise false positives. Continuously improve coverage by growing seed corpus, deploying targeted mutation strategies, and integrating new instrumentation techniques. Automate crash triage & root-causeanalysis; distinguish exploitable vulnerabilities from benign faults and drive CVE-level findings to remediation. Develop custom sanitisers to expose classes of bugs traditional fuzzing misses. Validate … at scale (GCP/AWS, Kubernetes, or bare-metal clusters). Familiarity with kernel, embedded, or firmware fuzzing (e.g., Syzkaller, QEMU-based harnesses). Background in reverse engineering, static analysis or symbolic execution. Experience integrating fuzzing intoCI/CD pipelines and tracking coverage metrics. If you're passionate about breaking software safely, love high-coverage charts, and want to More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
The Collective Network
continuous improvement of the ERP system, ensuring it meets operational needs and drives business efficiency. You will work closely with Operations and Finance teams to investigate material variances, identify root causes, and implement solutions. The role also involves providing user support, delivering training, and driving ERP-related process improvements. Key Responsibilities Monitor and close Manufacturing Orders (MOs) with Shift … ERP system usage. Collaborate with Finance to understand and address material cost variances. Track inventory levels and improve accuracy in production areas. Oversee RF scanner functionality and availability. Conduct rootcauseanalysis and lead continuous improvement initiatives. Monitor supply chain and warehouse operations to ensure ERP system accuracy. Lead user training sessions and system optimisation workshops. Manage … in key ERP modules (Product Data Management, Customer Order Processing, Manufacturing, Supply Chain, Warehouse, Finance). Proven ERP experience, ideally in a manufacturing environment. Strong Excel skills for data analysis and reporting. CRM system experience (Salesforce desirable). A Level qualification or equivalent. A second language is beneficial but not essential If you're looking for a role where More ❯
continuous improvement of the ERP system, ensuring it meets operational needs and drives business efficiency. You will work closely with Operations and Finance teams to investigate material variances, identify root causes, and implement solutions. The role also involves providing user support, delivering training, and driving ERP-related process improvements. Key Responsibilities Monitor and close Manufacturing Orders (MOs) with Shift … ERP system usage. Collaborate with Finance to understand and address material cost variances. Track inventory levels and improve accuracy in production areas. Oversee RF scanner functionality and availability. Conduct rootcauseanalysis and lead continuous improvement initiatives. Monitor supply chain and warehouse operations to ensure ERP system accuracy. Lead user training sessions and system optimisation workshops. Manage … in key ERP modules (Product Data Management, Customer Order Processing, Manufacturing, Supply Chain, Warehouse, Finance). Proven ERP experience, ideally in a manufacturing environment. Strong Excel skills for data analysis and reporting. CRM system experience (Salesforce desirable). A Level qualification or equivalent. A second language is beneficial but not essential If you're looking for a role where More ❯
of product non-conformances Conduct and support audits across projects, processes, and supply chains Certify the conformity of final product deliveries (products and services) Promote improvements using lessons learned, rootcauseanalysis, and trend reporting Collaborate with multi-disciplinary teams to ensure product assurance compliance Required Experience and Skills: Minimum HNC/HND in Engineering, Quality, or More ❯
Dual UK national with British citizenship Ability to gain UK Security Clearance - Essential Experience in quality assurance, preferably in electronic engineering Hands-on knowledge of QA tools like 8D, RootCauseAnalysis, and DMAIC Understanding of the product development lifecycle Strong analytical skills - able to use Excel, SAP QM, and document management systems For immediate consideration, please More ❯
customer within my working time. I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste approach and repairing/testing More ❯