22 of 22 Root Cause Analysis Jobs in the East of England

point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10–15 per day) Carry out system configuration tasks (e.g. user setup … line or above) Experience supporting a large ERP system (e.g. Dynamics 365, NetSuite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both ...

point of contact between end users, internal IT teams, and external support partners Investigate and resolve system issues, carrying out root cause analysis to prevent recurrence Manage and prioritise a queue of support tickets (approx. 10-15 per day) Carry out system configuration tasks (e.g. user setup … line or above) Experience supporting a large ERP system (e.g. Dynamics 365, NetSuite, SAP, Oracle) Strong troubleshooting and analytical skills with a focus on root cause resolution Ability to manage and prioritise multiple support requests Experience working in a user-facing support environment Strong communication skills with both ...

operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system performance, risk, and usage trends to proactively identify improvements Manage ERP support … translate business requirements into practical ERP solutions Excellent stakeholder management and communication skills Strong analytical and problem-solving capability with a focus on root cause resolution Experience balancing operational priorities with long-term strategic planning Knowledge & Technical Expertise Strong understanding of: Infor M3 functional processes and administration ...

with infrastructure, platform, and application teams to deploy fixes safely (including change control, testing, and rollback planning) Maintain comprehensive documentation and audit evidence, including root cause analysis and validation Produce regular reporting on vulnerability trends, SLA performance, and residual risk Deliver remediation at scale using DevOps practices ...

requirements and acceptance criteria. Test usability, stability, and performance across the stack, including Angular-based front ends, API-based back ends, and databases. Perform root cause analysis on test failures and system issues. Help develop and maintain automated test suites. Work closely with developers and collaborate cross ...

TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands-on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm … complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You'll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You'll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. ...

contributing to ongoing improvements and IT projects. Key Responsibilities Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage ...

Online, Intune, Defender and Teams Experience supporting cloud and edge infrastructure technologies including AWS and Cloudflare (WAF/CDN/DNS) Strong troubleshooting and root cause analysis skills within complex production environments Experience supporting highly available, customer-facing platforms Ability to work remotely with ...

Wiring diagrams Interface control documentation Block diagrams Collaborate with cross-functional teams (mechanical, software, firmware, manufacturing) Support system integration, validation, and acceptance testing Conduct root cause analysis and resolve system-level issues Ensure compliance with relevant safety, EMC, and regulatory standards About You We're looking ...

team. Assist in the recruitment and development of the team, mentor, coach, and assist engineers Incident and Escalation Management: Manage P1 incidents and root cause analysis, ensure defined incident management processes and procedures are adhered to, and act as an escalation point for client complaints Continuous Improvement … activity, renewals Accuracy across systems is critical to the success of this role. Authority & Decision-Making You are expected to own problems, investigate root causes, and p ropose f ixes Skill Requirements: Strong IT background An excellent understanding of the Service Desk environment Strong focus on customer service Strong ...

deployment, firmware programming and configuration control - Drive automation and process improvements to increase throughput and reduce manual intervention - Provide production support, including fault diagnosis, root cause analysis and corrective actions - Maintain clear technical documentation and support change control processes - Work cross-functionally with engineering, production and quality ...

response, and continuous security improvement across the business. What You'll Be Doing Monitoring and analysing security events (SIEM, endpoints, networks) Investigating incidents, performing root cause analysis and remediation Identifying vulnerabilities and driving proactive security improvements Acting as the go-to escalation point for security issues Supporting ...

What We're Looking For Essential experience Proven experience managing multiple tasks and projects with strong attention to detail Demonstrable experience in root cause analysis (RCCA) and driving effective corrective actions Strong stakeholder management skills, from shop floor to senior leadership Confident decision maker who takes ownership ...

improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. ...

hardware, and test teams to define requirements, interfaces, and integration strategies Support validation activities including bench testing, HIL, dynamometer testing, and system verification Lead root cause analysis, system debugging, and corrective action implementation Define and oversee software verification and validation strategies, ensuring full traceability across requirements, code ...

reliability of Command-and-Control Systems Developing deep knowledge of the architecture to make the platform reliable and resilient Implementing durable fixes to identified root causes Working with CI/CD pipelines and writing Automated Test Scripts Job Requirements: Experience in Software Engineering Proficiency in C++, Java, or Rust … with a willingness to learn and develop in Ada Understanding of key software development concepts within an Agile environment Experience of performance tuning and root-cause analysis Willingness to build deep system architecture understanding Desirable Skills: Prior experience with the Ada programming language Benefits: Company bonus Pension ...

Customer Support to ensure end to end readiness. Risk, Performance and Delivery Management: Proactively identify and mitigate risks, manage non conformities and CAPAs with root cause analysis, and track/report KPIs including quality, schedule adherence, test coverage, and audit outcomes. International travel required approximately … real time embedded systems and instrument control. Solid understanding of design controls, verification and validation. Familiarity with statistical methods for V&V, measurement system analysis and design for reliability. Highly organised with exceptional attention to detail. Clear and confident communicator, both written and verbal. Comfortable working within Microsoft ...

plans while leading the implementation of features + Apply hands-on expertise with protocols & utilise schematics to ensure seamless integration, in addition to driving root cause analysis for critical system issues + Build and mentor elite engineering teams Required Experience: + 10+ years of experience with Linux ...

including break-fix, patching, version upgrades, and integration with broader security ecosystems. Directs complex security incident response efforts across multiple vectorsendpoint protection, EDR, malware analysis, network and computer forensicsensuring rapid containment and root cause analysis. Designs and executes advanced vulnerability assessments using both automated and manual techniques ...

Incident, Request, and Problem Management. * Contribute to the creation and maintenance of knowledge base articles. * Identify recurring issues and highlight trends to support root cause analysis. * Support service improvements to enhance efficiency and user satisfaction. Person Specification Essential Experience & Skills * Around 1 year of experience in a Service ...

concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit together with your CV. ...

reliability of our Command-and-Control Systems. This role centres on resolving complex issues, improve system reliability and reducing technical debt - by identifying root causes and implementing durable fixes. You'll develop deep knowledge of our architecture and play a key role in making the platform reliable, resilient … with CI/CD pipelines including writing of Automated Test Scripts A willingness to build deep system architecture understanding Experience of performance tuning and root-cause analysis. Desirable: Prior experience with the Ada programming language is desirable Our company: Peace is not a given, Freedom ...