Watford, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
Zellis
stakeholders to ensure that we can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and rootcauseanalysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers by genuinely ensuring that … Senior Leadership team specifically within Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive rootcauseanalysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well as complaints/escalations rootcause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results-driven individual who is commercially astute. Strong presentation skills and the ability to present information More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid/Remote Options
Zellis
stakeholders to ensure that we can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and rootcauseanalysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers by genuinely ensuring that … Senior Leadership team specifically within Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive rootcauseanalysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well as complaints/escalations rootcause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results-driven individual who is commercially astute. Strong presentation skills and the ability to present information More ❯
learn. Proven ability to work well with both technical and non-technical staff. Proven ability to work independently on multiple tasks with commitment and ownership. Excellent problem-solving and rootcauseanalysis skills. Proficiency in understanding, analyzing, and defining corrective actions for tickets raised by users. Understanding of virtualization and Intune administration. Knowledge of supporting conference room … and timely decision-making. Problem Solving Uses rigorous logic and effective methods to solve complex problems. Probes all potential sources for answers, looks beyond the obvious, and performs detailed analysis to identify root causes. Technical Learning Learns new skills quickly and adapts to emerging technologies. Actively participates in research, technical courses, and seminars to enhance competencies. Key Relationships More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
MBDA
to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow rootcause analysis. Previous experience to identify rootcause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid/Remote Options
Gerrard White
Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including rootcauseanalysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such as insurers More ❯
Bretton, Peterborough, Cambridgeshire, England, United Kingdom Hybrid/Remote Options
Vermelo RPO
Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including rootcauseanalysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such as insurers More ❯
failures. Perform a full range of ITIL service delivery skills, e.g. Incident and Problem Management, Change Management. Liaise with colleagues and those in other teams to resolve incidents. Perform RootCauseAnalysis where appropriate, propose and implement long-term fixes. Log hardware calls with vendor for any failed infrastructure. Proactive management and maintenance of the backup infrastructure. More ❯
Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: FMEA, DFM, DTC, SPC, Takt time, Automation, Production improvement, Lean manufacturing, Rootcauseanalysis, Strong communicator, Analytical At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that … in electric motors for aircraft propulsion. As a Systems Design Engineer, you will support electrical machine System Design projects throughout the product life-cycle, from initial requirements capture and analysis, through concept generation, design, manufacture and verification & validation. The Role Systems Design Engineer is a role where you will be responsible for developing overall system related technical decisions, while … analyse requirements, develop system architectures, design concepts and down select to a final engineering solution. Support the definition of the system V&V plan and support system testing and analysis Prepare documentation for system qualification and aircraft certification Help identify continuous improvement opportunities and contribute to the Safran Electrical & Power improvement journey Desirable Experience We are looking for candidates More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction Recruitment
to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills More ❯
customer within my working time. I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using rootcauseanalysis methods and best practice approaches. Support In ensuring sites maintenance budget Is adhered to, through working with a no-waste approach and repairing/testing More ❯
and capitalise on risks and weak signals, proactively analysing them to prevent further risks and propose mitigation plans with suppliers. Communicate effectively with suppliers, managing non-conformities through investigation, rootcauseanalysis and implementation of corrective actions Oversee quality events and monitor processing time, contributing to handling supplier deviations Promote best practices and innovative improvements among suppliers More ❯
concise and can be build based on the SAP Best Practices. Responsible for delivery of Inbound and Outbound Integrations from SAP HCM and Success Factors. Handle integration errors, perform rootcauseanalysis, and implement fixes Ensure that HR Solutions developed is consistent with the Computacenter Standard Definition and are stable, scalable and secure Work with developers to More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid/Remote Options
Agilis Search
system for product information publishing. Configure syndication templates, map attributes, normalise data, and ensure accurate publication to marketplaces. Support and maintain integrations between PIM, ERP, and eCommerce platforms. Perform root-causeanalysis and troubleshoot issues using diagnostic techniques and collaboration across teams. Provide guidance and training to colleagues on PIM functionality and best practices. Work closely with More ❯
GMP-regulated environment. Strong leadership and coaching skills with a track record of team development. Excellent understanding of MHRA regulations, ISO standards, and quality systems. Skilled in risk management, rootcauseanalysis, and audit preparation. Able to interpret quality metrics and drive performance improvements. Flexible to support multiple sites and maintain effective stakeholder relationships Processing Your Data More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Zellis
plan Accountable as the final escalation point and for the successful resolution of all customer complaints, escalations and major service issues, owning the resolution and the completion of any RootCauseanalysis if required Accountable for the ongoing adherence to all payroll legislation, regulation and compliance requirements Champion Zellis internally and externally, social media and internal change More ❯
Shefford, Bedfordshire, South East, United Kingdom
Stackstudio Digital Ltd
inclusive engineering culture through mentorship, knowledge sharing, and leadership at your level. Investigate and resolve complex technical issues in production environments. Author and review technical design documents, RFCs, and rootcause analyses. Continuously learn and grow in your engineering craft and domain knowledge. Participate in an on-call rotation to ensure swift resolution of any production outages involving More ❯
Shefford, Bedfordshire, South East, United Kingdom
Stackstudio Digital Ltd
inclusive engineering culture through mentorship, knowledge sharing, and leadership at your level Investigate and resolve complex technical issues in production environments Author and review technical design documents, RFCs, and rootcause analyses Continuously learn and grow in your engineering craft and domain knowledge Participate in an on-call rotation to ensure swift resolution of any production outages involving More ❯
Shefford, Bedfordshire, South East, United Kingdom
Stackstudio Digital Ltd
inclusive engineering culture through mentorship, knowledge sharing, and leadership at your level Investigate and resolve complex technical issues in production environments Author and review technical design documents, RFCs, and rootcause analyses Continuously learn and grow in your engineering craft and domain knowledge Participate in an on-call rotation to ensure swift resolution of any production outages involving More ❯
Shefford, Bedfordshire, South East, United Kingdom
Stackstudio Digital Ltd
inclusive engineering culture through mentorship, knowledge sharing, and leadership at your level Investigate and resolve complex technical issues in production environments Author and review technical design documents, RFCs, and rootcause analyses Continuously learn and grow in your engineering craft and domain knowledge Participate in an on-call rotation to ensure swift resolution of any production outages involving More ❯