1 of 1 Root Cause Analysis Jobs in North Shields

Tier III Support Technician provides advanced technical support and serves as the escalation point for complex IT issues. This role is responsible for diagnosing root causes, implementing long-term solutions, and supporting core systems and infrastructure.The role works closely with the Global IT Manager and group IT (Halma … culture of integrity, collaboration, and excellence.Key Job Responsibilities:Advanced Technical SupportAct as escalation point for Tier II support for complex or unresolved issuesPerform root cause analysis and implement long-term fixesTroubleshoot advanced issues across systems, infrastructure, and enterprise applicationsSystems & Infrastructure SupportSupport and maintain servers, virtualization platforms ...