You'll Do: Investigate Product Returns: You'll play a crucial role in ensuring the highest quality standards by conducting thorough investigations into customer-returned products, meticulously identifying the rootcause of any issues. (This is not a customer service role; you won't be handling customer calls!) Uncover Trends: You'll utilise our advanced computer systems to … effective communication skills. Attention to Detail: Ability to follow procedures and accurately document findings. Analytical Mindset: A keen eye for detail and the ability to analyse information to find root causes. Qualifications: Secondary education, or equivalent qualification, completed in Maths and English. Additional Requirements: Experience (Beneficial): laboratory best practice, problem solving, and rootcauseanalysis is More ❯
You'll Do: Investigate Product Returns: You'll play a crucial role in ensuring the highest quality standards by conducting thorough investigations into customer-returned products, meticulously identifying the rootcause of any issues. (This is not a customer service role; you won't be handling customer calls!) Uncover Trends: You'll utilise our advanced computer systems to … effective communication skills. Attention to Detail: Ability to follow procedures and accurately document findings. Analytical Mindset: A keen eye for detail and the ability to analyse information to find root causes. Qualifications: Secondary education, or equivalent qualification, completed in Maths and English. Additional Requirements: Experience (Beneficial): laboratory best practice, problem solving, and rootcauseanalysis is More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Network IT
and critical platform services Develop and manage automation scripts and workflows using Ansible , Terraform , or PowerShell Collaborate with engineering teams to support infrastructure upgrades and issue resolution Contribute to rootcauseanalysis and implement preventative measures Document support procedures and maintain a comprehensive knowledge base Participate in on-call rotations and incident response efforts as needed Critical More ❯
to ensure secure-by-design principles are embedded in systems and products. Maintain and update security tools including SIEM, endpoint protection, and identity management systems. Investigate security incidents, perform rootcauseanalysis, and recommend corrective actions. Assist in compliance efforts with standards such as ISO 27001, NIST, and MOD-specific frameworks (e.g., JSPs, DEFSTANs). Contribute to More ❯
with security standards and regulations (e.g., ISO 27001, SOC 2). Implement monitoring solutions to detect and respond to real-time security incidents. Troubleshoot infrastructure and security issues, performing rootcauseanalysis in production. Mentor junior engineers in security best practices and DevOps approaches. Collaborate with technical leads to enhance internal workflows and security processes. Essential Knowledge More ❯
environments. Whilst first- and second-line support are provided by others outside this organization, this role acts is ultimately responsible third-line and final point of technical escalation. Ensures rootcauseanalysis, resolution of complex issues, and implementation of preventative improvements where needed. Innovation and Technical Exploration - responsibility for driving innovation within the software domain, identifying emerging More ❯
responsibilities: • Act as the final escalation point for IT support issues, providing expert resolution for complex technical problems • Identify, diagnose, and resolve recurring issues to prevent future incidents. Conduct rootcauseanalysis and implement permanent fixes • Provide effective and efficient operational support of third party and internally managed infrastructure solutions • Liaise with business units and corporate functions … competencies: • Strong knowledge of infrastructure technologies, solutions, procedures and processes • Good understanding of licensing and asset management • Understanding of IT within a manufacturing environment • Excellent communication • Problem solving and analysis • Project Management • Continuous improvement mindset Beneficial education, experience and skills: What Crown Offers You The opportunity to build a career in a multi-cultural environment To be rewarded fairly More ❯
and highlight specification non-conformances, ensuring that the appropriate immediate action/containment is taken to protect the customer from receiving material which does not meet specification requirements. Support rootcauseanalysis investigations for internal non-conformances. Support continuous improvement teams for quality improvement and waste reduction. Support the QC manager in ensuring standards defined within the More ❯
and existing features. Ensure compliance with security standards and regulations (e.g., ISO 27001, SOC2). Implement monitoring solutions to detect and respond to security incidents in real-time. Perform rootcauseanalysis and troubleshoot infrastructure and security-related issues in production. Mentor junior engineers in security best practices and DevOps methodologies. Collaborate with Technical leads to continuously More ❯
infrastructure in a LiveOps environment. Scoping, design and implementation of cloud architecture. Implement, maintain and consolidate cloud testing and automation tools. Identifying and deploying cybersecurity measures. Incident management and rootcause analysis. Working with our code and build teams to ensure a streamlined workflow. Prior experience working in DevOps at a Senior level. Strong experience with Infrastructure as More ❯