9 of 9 Root Cause Analysis Jobs in Suffolk

Recovery: RMAN, logical/physical backups, PITR, snapshot-based backups Disaster Recovery: Oracle Data Guard, PostgreSQL streaming replication, MySQL replication, cloud-native DR solutions Performance Tuning: AWR/ASH analysis, SQL tuning, indexing strategies, partitioning, query optimization High Availability: RAC, GoldenGate, Always-On, replication clusters, failover testing Security & Compliance: User access control, auditing, encryption, patching Incident & Change Management: ITIL … communication Key Responsibilities Lead 3rd line support for production databases, ensuring 24x7 availability and rapid incident resolution. Design and implement disaster recovery strategies and conduct regular DR drills. Perform root cause analysis for critical incidents and provide long-term fixes. Optimize database performance through AWR analysis , SQL tuning , and resource monitoring . Manage database upgrades , patching More ❯

time management skills. Customer service experience. Strong written and verbal communication skills. Self-motivated with a willingness to learn. Ability to work independently on multiple tasks. Problem-solving and root cause analysis skills. Understanding of virtualization, Intune administration, and cloud printing. Asset inventory management. Experience with Microsoft Managed Desktop environment support. ITIL certifications or knowledge of ITIL More ❯

and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and Root Cause Analysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge More ❯

and non-technical staff across numerous areas. * Proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution * Excellent problem solving and Root Cause Analysis skills * Proficiency in understanding, analysing and defining corrective actions any tickets raised by users * Understanding of virtualization and environments ability to understand Intune administration * Knowledge More ❯

Proficiency in languages such as Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and root cause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is a pre-seed, equity-only More ❯

Business Value: Enhanced Customer Satisfaction: By analysing customer feedback, key performance indicators, and implementing improvements and helping ensure that technology consumers receive higher-quality services. Operational Efficiency: Through process analysis and improvement, helping to streamline internal processes, reducing waste, errors, inefficiencies while increasing colleague productivity. This leads to cost savings, improved resource utilization, resulting in better services to clients. … Data-Driven Decision-Making: Using data analysis and performance metrics to drive decision-making. This data-driven approach ensures that improvement initiatives are based on objective insights, leading to more effective outcomes Increased Employee Engagement: Engaging employees in improvement initiatives fosters a culture of continuous improvement. Empowered employees are more motivated, which can lead to increased productivity and better … Regulatory Compliance: Process improvements often result in better compliance with industry regulations and standards. This can reduce the risk of non-compliance-related fines and penalties Innovation: Through the analysis of processes and quality metrics, the senior analyst may identify opportunities for innovation, leading to the development of new products, services, or processes that can create additional revenue streams. More ❯

infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct root cause analysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯

with internal delivery teams, outsourcing partners, and product vendors to manage and deliver the scope within the planned budget and timelines. Initiatives to drive improvement leveraging data – incidents, requests, root cause analysis. Maximising vendor contracts and operating within the allocated budget. If you’d like to learn more about this Senior Product Owner opportunity please click the APPLY More ❯

environment, to enable the successful delivery of new Hub releases into operational service. You will resolve Hub product InLife issues through technical diagnostics of reported faults and by providing root cause analysis. This will include working with both internal stakeholders and external vendors, co-ordinating planned fixes and scoping validation testing with delivery managers for inclusion in maintenance More ❯