2 of 2 SCCM Jobs in Lee-on-the-Solent

understanding of Windows technologies looking to level up. Key Responsibilities: Respond to assigned Service Desk tickets and resolve incidents within agreed SLAs Deploy images and software to workstations via SCCM Investigate and troubleshoot user and system issues Participate in project and upgrade activities Maintain accurate documentation, procedures, and configuration records Ensure adherence to site security and IT policies Key Skills … Experience: Understanding of Windows 10 and core desktop technologies Knowledge of Microsoft Server (2016/2019), Active Directory, and Group Policy Basic understanding or experience with SCCM (or similar deployment tools) Exposure to VMware or Hyper-V environments Strong customer service skills and ability to work in a team Full UK manual driving licence required Nice to Have (but not More ❯

SLAs and internal procedures Provide support for Windows 10, Windows Server 2016/2019, and core Microsoft technologies Support and troubleshoot issues relating to Active Directory, Group Policy, and SCCM Work with Hyper-V and/or VMware to support virtualised infrastructure Assist in deploying, imaging, and maintaining end-user devices and software Contribute to documentation, process improvements, and project … Uphold security protocols and follow relevant policies related to access and configuration Skills and Experience required: Solid experience with or understanding of: Windows 10 desktop support Windows Server environments SCCM or similar imaging/deployment tools Active Directory & Group Policy VMware and/or Hyper-V Excellent customer service and communication skills Willingness to learn and grow technical capabilities Strong More ❯