Service Desk Specialist
Burton Upon Trent, England, United Kingdom
Wabtec Corporation
and IT services in line with SLAs. Troubleshoot and resolve IT tickets using critical thinking and standard procedures. Maintain accurate documentation of installations, repairs, and inventory. Support antivirus and SCCM rollouts to enhance system security. Assist with IT integration during acquisitions. Manage PC lifecycle tasks: setup, refresh, disposal, and more. Configure and maintain phones, printers, scanners, and other devices. Monitor More ❯
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