appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets: 24*7 rotating shift job, technical customer support role Understanding of transmission technology SDH, DWDM, Ethernet, SONET and hands-on exp on transmission equipment’s like (ADVA,CISCO ASR, CIENA, Huawei MUX’s) Understanding of IP technology. CCNA, CCNP certified will be preferred( Exposure More ❯
be PC literate and proficient with Word, Excel, Visio, and MS Project. Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Skilled in Cisco CM, VCC, Teams, voice recording, and reporting tools like CMS, RMG, and Oak. Excellent interpersonal and communication skills for both technical and non-technical audiences. More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
M Group Telecom
design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with advanced MS Office skills and industry certifications. University degree in business/technical subjects or equivalent preferred. Whats in it for you? We offer More ❯
St. Ives, England, United Kingdom Hybrid / WFH Options
M Group Telecom
design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with advanced MS Office skills and industry certifications. University degree in business/technical subjects or equivalent preferred. Whats in it for you? We offer More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
M Group Telecom
Materials, project costing, and proficiency in Microsoft Office, Visio, and AutoCAD are essential. What youll bring: Youll have experience with mission-critical, Black-Start compliant, low latency networks using SDH/PDH, MPLS/IP, fibre, microwave radio, and leased line products (e.g., Openreach EAD, OSA). Youll understand Layer 2 & 3 networks, WAN, LAN, and services design. Knowledge of More ❯
St. Ives, England, United Kingdom Hybrid / WFH Options
M Group Telecom
Materials, project costing, and proficiency in Microsoft Office, Visio, and AutoCAD are essential. What youll bring: Youll have experience with mission-critical, Black-Start compliant, low latency networks using SDH/PDH, MPLS/IP, fibre, microwave radio, and leased line products (e.g., Openreach EAD, OSA). Youll understand Layer 2 & 3 networks, WAN, LAN, and services design. Knowledge of More ❯
and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise in Cisco CM, VCC, Teams, voice recording, data services, and reporting tools like CMS, RMG, and Oak. Must hold a clean driving licence and More ❯
and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise in Cisco CM, VCC, Teams, voice recording, data services, and reporting tools like CMS, RMG, and Oak. Must hold a clean driving licence and More ❯
What will you be doing? Youll be responsible for the equipment installation, labelling, commissioning and power works within our staging environment in Coventry. Youll be installing and working on SDH/MPLS-TP, DWDM, Carrier Ethernet and fixed OTDR devices daily. Youll be reporting to Lead I&C engineers and TSS Commissioning Engineers day to day and you will be More ❯
by sharing insights from daily operations. Perform additional duties as needed to meet operational targets and ensure service excellence. What youll bring? Experienced in 2nd line support for PDH, SDH, and Radio Communications, with strong knowledge of network management and relevant tools. Proficient in Word, Excel, Visio, and MS Project. Skilled at prioritising tasks within SLAs, working under pressure, and More ❯
by sharing insights from daily operations. Perform additional duties as needed to meet operational targets and ensure service excellence. What youll bring? Experienced in 2nd line support for PDH, SDH, and Radio Communications, with strong knowledge of network management and relevant tools. Proficient in Word, Excel, Visio, and MS Project. Skilled at prioritising tasks within SLAs, working under pressure, and More ❯
Helston, Cornwall, United Kingdom Hybrid / WFH Options
BT Group
NEED Preferred: Power AC/DC knowledge or qualifications. Electrical testing. Experience in troubleshooting complex issues spanning multiple transmission systems. Advanced level of specialist and technical skills in the SDH, WDM or OTN Transmission area. Advanced level of knowledge in Optical Transmission systems like Wave Division Multiplexing and Dense Wave Division Multiplexing. An advanced level of knowledge in Digital Transmissions More ❯