Technical Service Desk
Westhill, Aberdeenshire, United Kingdom
N Consulting Limited
Team and the Infrastructure Operations Team members based on the ticket severity and priority Track the incidents/service requests/problem and Change tickets to ensure resolution within SLA, escalate the unresolved incidents/problems/Service/Change requests as per the escalation mechanism Analyze the ticket trend and provide reports with improvement actions, create basic documents and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: