2 of 2 SLA Jobs in Altrincham

monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt resolution or escalation as needed. On-Call More ❯

monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt resolution or escalation as needed. On-Call More ❯

recruitment for the client and meeting the overall business strategy. Manage and monitor end-to-end recruitment activity for the account; distributing roles, managing SLA's, coverage and ensuring tasks are picked up in a timely manner. Leading daily scrum meetings to monitor roles, driving the team against SLA's … performance reviews. Managing and driving data integrity, quality and managing all recruitment activity via our internal CRM system. Various Adhoc reporting tasks. Closely monitoring SLA's and coverage, ensuring that areas of concern are addressed with speed Champion the organisations vision and values through leading by example in operational excellence More ❯