1 of 1 SLA Jobs in Altrincham

Service Desk Team Leader

Hiring Organisation
SRG
Location
Altrincham, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
supporting a team of 1st line engineers, driving performance and accountability Managing the service desk queue, ensuring tickets are prioritised, assigned, and resolved within SLA Providing both local and remote support across a global user base Acting as an escalation point for more complex technical issues Supporting infrastructure and user ...