2 of 2 SLA Jobs in Basingstoke

Service Architect - DV Cleared

Hiring Organisation
LA International Computer Consultants Ltd
Location
Basingstoke, Hampshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 750 Daily
service. Develop service operating models, governance frameworks, and support strategies. Produce service acceptance criteria, operational support requirements, and transition plans. Define and contribute to SLA, KPI, service catalogue, and underpinning contract requirements. Conduct impact assessments of current operating models and design future service models. Define early life support requirements ...

Second Line Support

Hiring Organisation
Southern Communications Ltd
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£35,000
trained to use IT systems effectively.? Supporting the development of end-user documentation to help users utilise systems and services.? Staying informed about SLA targets and working to achieve them.? Being kept informed during major service outages to understand the impact on users and support communications Accurately logging all support ...