18 of 18 SLA Jobs in Basingstoke

role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Excellent customer service skills and exceptional telephone manner You will need to be a team More ❯

meet customer requirements. Technical Capability: Work independently within a team, possessing in-depth product knowledge and implementing best practices. Service Level: Manage systems within SLA, propose and implement improvements to meet service requirements. Problem Solving: Own the diagnosis and resolution of problems, engaging with third parties as necessary. Professional Development More ❯

fulfill customer requirements. Technical Capability: Working independently within a team, demonstrating in-depth product knowledge to implement best practices. Service Level: Managing systems within SLA, proposing improvements, and implementing changes to meet service requirements. Problem Solving: Taking ownership to diagnose and resolve issues, engaging third parties when necessary. Professional Development More ❯

requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. More ❯

Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye for detail, a customer-first mindset, and a drive to grow your career in a dynamic environment, this More ❯

requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. More ❯

requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. More ❯

improvements to optimise performance. Deliver infrastructure projects within agreed timeframes and budgets. Work within a technical framework to meet customer requirements. Manage systems within SLA agreements, identifying and implementing service improvements. Take ownership of problem resolution, engaging with third parties where necessary. Stay up to date with new products, tools More ❯

and influence work processes for the competence area. You will have experience of working as part of a support team ticket handling to agreed SLA's, managing your own workload and priorities. The candidate needs to have strong operational and process knowledge of HR and especially Payroll. Any experience of More ❯

and handling ECR processes with customer authorities * Proactively identifying and resolving technical issues, working with third parties when necessary * Ensuring system performance remains within SLA parameters * Supporting continuous improvement through adoption of new tools, technologies and best practices What We're Looking For * Strong hands-on experience with Juniper or More ❯

requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. More ❯

requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. More ❯

Adds and Changes to users and call plans) and basic reporting requests. The Managed Service Consultant will be responsible for managing incoming requests within SLA, handling the required work and providing feedback to customers. This is a great opportunity for an ambitious individual to advance his or her career. YOUR More ❯

key deliverables in this role will include: Be responsible in ensuring all calls allocated are delivered within NG Bailey’s clients Service Level Agreements (SLA). Monitor the quality and productivity against programme and maintain daily site records and reports. Ensure that positive relationships are maintained with the customer through More ❯

Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will More ❯

This role requires technical expertise in handling and maintaining data center infrastructure, ensuring that all tasks are performed within the designated Service Level Agreement (SLA) to minimize downtime and ensure smooth operations. Key Responsibilities: Racking and Staging : Assist with the physical racking and staging of servers, switches, and other hardware … securing cables and ensuring proper cable management. Troubleshooting and Resolution : Provide troubleshooting support for hardware and network issues to avoid service disruptions. Compliance with SLA : Ensure that all tasks are completed within the designated 2-hour SLA after ticket creation and acknowledgement. Documentation : Maintain accurate records of all activities, including … the USA and Canada. The projects will require physical handling of server infrastructure and addressing any immediate hardware-related issues within the stipulated SLA. SLA : We expect all tasks to be dispatched and completed within the designated 2-hour SLA after ticket creation/acknowledgement. Note : Only local candidates in More ❯

accounts, whilst supporting the achievement of sales targets and other related key performance indicators. Responsibilities: Confirm and process purchase orders accurately and within agreed SLA’s, checking requirements and pricing are correct Interact with TD SYNNEX logistics centre to ensure customer requirements are met in full obtaining delivery slots Daily … Work with product marketing and vendors to obtain product specification detail, upload and manage this information accurately in to customer portals in the defined SLA’s Support Account Directors as required to successfully manage the customer relationship Work closely with Merchandise planners, supporting them in their daily role Timely and More ❯

Service Support Supervisor Location: Dummer, Basingstoke Permanent, full time Salary: £33-35k DOE We make it our mission to understand what you need. Our client, Southern Communications Group Limited (SCG), is a dynamic and fast-paced telecommunications business with More ❯