3 of 3 SLA Jobs in Bath

area of specialism Practical experience working within a support team Desirable Experience working in a fast paced environment Experience with NHS systems and processes Experience working to deadline/SLA's Communication Essential Written and verbal communication skills Administrative and organisational skills Customer focused Team focused Desirable Ability to document procedures/processes Ability to present a range of technical More ❯

IT Field Delivery Engineer Location: Bristol Bath Taunton Role Purpose: To attend customer sites to provide support on IT hardware and software products within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key Responsibilities: Conduct diagnostics, repair, and replacement of PCs, laptops, printers, and retail … Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve the required commit time and accurately reflect work done through quality updates. This More ❯

IT Field Delivery Engineer Location: Bristol Bath Taunton Role Purpose: To attend customer sites to provide support on IT hardware and software products within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Key Responsibilities: Conduct diagnostics, repair, and replacement of PCs, laptops, printers, and retail … Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details in real-time and gain a full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve the required commit time and accurately reflect work done through quality updates. This More ❯