1 of 1 SLA Jobs in Bath

that the Company is highly valued by our clients Ensure all items received by the team are processed within the relevant Service Level Agreement (SLA) and turnaround times Ensure that all breaches and complaints are resolved within the relevant turnaround times Interpret client instructions and issues arising, and then implement … ISA and Offshore Bond knowledge Excellent interpersonal and communication skills Ability to prioritise work and direct others to ensure work is completed within agreed SLA's Ability to work well under pressure, and to very tight deadlines A proactive and innovative approach to problem solving, including persuasion and influencing skills More ❯