2 of 2 SLA Jobs in Cheltenham

2nd Line Support Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
networking (APs, switches, infrastructure) Diagnose network issues across TCP/IP, DNS, DHCP, VLANs and connectivity Manage and update tickets through ITSM tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What ...

2nd Line Support Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
Cheltenham, Gloucestershire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£180 - £190 per day
networking (APs, switches, infrastructure) Diagnose network issues across TCP/IP, DNS, DHCP, VLANs and connectivity Manage and update tickets through ITSM tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What ...