Service Delivery Manager
- Hiring Organisation
- Mitie Group
- Location
- Armagh, United Kingdom
- Salary
- £ 50 K
effective communication, continually focus on improvement opportunities within the operation and monitor team and individual productivity.Job Objectives & ResponsibilitiesConduct monthly operational performance reviews, analysing KPIs, SLA achievement, alarm volumes, response times, staffing utilisation, absence trends, and customer service metrics, presenting findings and improvement plans to senior management.Lead the investigation, analysis ...