2nd Line Support Analyst
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
e.g. tablets and smartphones running iOS and Android OS Attending site to provide support and installations Managing individual ticket queues, ensuring timely closure within SLA, and providing updates through customer communications. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket Escalating unresolved tickets to more »
Employment Type: Permanent
Posted: