2 of 2 SLA Jobs in South Yorkshire

activity is in line with group Enterprise Architecture principles, policies, and guidelines. Your responsibility is to ensure incidents and requests are resolved within agreed SLA's. You will be accountable for driving strong incident and request management, delivering a best-in-class service. Your day-to-day activities will include More ❯

with group sales and the customer delivery teams to support account growth. Drive innovation and value-added activity for our customers. Ensure that operational SLA’s and targets are met to support the delivery of our services. Work with the project team on the transition of new services from project More ❯