2 of 2 SLA Jobs in South Yorkshire

support, maintenance, and delivery of the server infrastructure, private cloud services, and associated technologies.Main Duties and Responsibilities:Working on Incidents and tasks based on SLA/KPIMaintenance of the Infrastructure estate including patching, updates, fault finding.Planning and remediation of obsolete infrastructure on the platform.Work with other teams to diagnose complex ...

relevant reports. Support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Respond within agreed SLA within Fresh Service enquiries. Work continuously on a task until completion. Prioritise and manage many open cases at one time. Ad-hoc duties as required. ...