Onsite IT Support Engineer / 2nd Line Desktop Support Technician
- Hiring Organisation
- AWD online
- Location
- East London, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £37,000 per annum
site presence and acting as a professional ambassador for the onsite support service Ticket Management: Managing your call queue effectively, prioritising workload, and ensuring SLA adherence Customer Communication: Providing regular updates to users using appropriate communication channels Documentation Quality: Ensuring all ticket information is accurate, detailed, and of a high ...