5 of 5 SLA Jobs in East London

Starter Provisioning: Support onboarding processes and configure user accounts, devices and access Vendor Liaison: Escalate application issues to third-party software vendors where required SLA Management: Manage P1 incidents and priority tickets in line with agreed service level agreements Call Queue Ownership: Maintain accurate ticket documentation and provide regular client ...

ready. Obligations Tracking: Maintain a central Contract Obligations Tracker to ensure every deliverable promised in an SoW is monitored and reported. Account Operations & Governance SLA & KPI Management: Gather and analyse KPI data, monitoring performance against SLAs and providing detailed monthly rationale for service reviews including RAID log management. Governance Support ...

products and services, including Mobile, Broadband, and related telecom services (full training to be provided) Process, validate, and fulfil customer orders accurately and within SLA timelines. Coordinate with internal teams (Operations, Technical, Finance) to ensure smooth service activation. Liaise with external vendors and service providers to arrange installations or activations. ...

Data Centre Engineer 6 month FTC Location: Greenwich, London Employment: Full Time - Fixed Term Contract Requirements: Data centre and cabling experience required Energetic individuals - Strong able to lift heavy equipment 6 week shift rota Looking ...

Data Centre Engineer 6 month FTC Location: Tower Bridge, London Employment: Full Time Requirements: Data centre and cabling experience Energetic individuals - Strong able to lift heavy equipment 6 week shift rota Looking for minimum 2 ...