2 of 2 SLA Jobs in Epsom

to work to the best of their ability Excellent customer service skills, the ability to build strong relationships across the broader IT teams and business Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone/remote support Experience providing PC support including image creation, building, configuring and troubleshooting PC hardware and software More ❯

completed as appropriate. To ensure tasks as directed are completed with the appropriate H&S awareness/implementation. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure Computer Based Maintenance system, SI LOCAL, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured. To operate a Permit More ❯