1 of 1 SLA Jobs in Epsom

2nd Line Service Desk Engineer

Hiring Organisation
Integral Recruitment Ltd
Location
Epsom, Surrey, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum, Negotiable
advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing. Key responsibilities include: Resolving and owning ...