IT Deployment & Support Technician (Fixed Term Contract)
- Hiring Organisation
- Leightons Opticians & Hearing Care
- Location
- Farnham, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
with detailed documentation of actions taken. Maintain clear communication with users throughout the ticket lifecycle to manage expectations. Monitor ticket queues to ensure timely SLA compliance and follow-ups. Identify recurring issues and suggest process or training improvements. ITIL & Best Practice Adherence Work within ITIL-aligned processes for Incident, Request ...