2 of 2 SLA Jobs in Gateshead

Aspire's Core Voice Network. 3CX (On-premise and Cloud Identify trends in technical requirements and implement changes to satisfy customer requirements. Working to SLA's for incidents and requests, prioritising and managing workload effectively, managing several open Incidents and requests whilst following existing procedures and best practices. Liaising with More ❯

Communicate with the team and ensure all members are clearly briefed on tasks Proactively resolve potential risks or issues Managing client delivery, reporting and SLA's Work with the Senior leadership team to develop opportunities and relationships across our client portfolio Essential requirements: 3+ years experience in Digital Project Manager More ❯