2 of 2 SLA Jobs in Tyne and Wear

Data Centre Operations Technician

Hiring Organisation
Exponential-e
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively monitor internal ticketing systems to ensure swift responses within SLA timeframes. Ensure Data Centre’s are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting/ ...

Commercial Billing/Invoicing Manager

Hiring Organisation
Tenth Revolution Group
Location
Newcastle Upon Tyne, England, United Kingdom
Billing team, driving performance to meet productivity & quality targets through workflow management/continuous coaching. Oversee day-to-day operation including allocation of workload, SLA adherence, and prioritisation of invoicing tasks across global regions (UK, EUROPE, APAC and USA) Monitor team productivity/output through daily dashboards, performance metrics Ensuring ...