2 of 2 SLA Jobs in Guildford

IT Apprenticeship

Hiring Organisation
THE GOOD SHEPHERD TRUST
Location
Academies Office Larch Avenue, Guildford, Surrey, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,158 a year
services of a third party organisation. To monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed SLA’s To assist the Network Manager by carrying out reasonable requests for additional duties as and when required. Training As an IT Support Technician apprentice ...

Head of Platforms

Location
Guildford, England, United Kingdom
leading geographically distributed, multi-disciplinary teams in enterprise SaaS or technology environments Proven track record managing offshore or outsourced delivery partners, including contract negotiation, SLA governance and performance management Broad working knowledge of cloud platforms, Kubernetes, CI/CD, networking and security, sufficient to challenge technical approaches and make informed ...