1 of 1 SLA Jobs in Guildford

Service Desk Manager – ON SITE – 11855MS

Hiring Organisation
Proactive Appointments
Location
Guildford, Surrey, United Kingdom
Salary
£ 55 K
Managed Service Provider (MSP) Service Desk.You’ll manage a team of 6–8 Service Desk Engineers, ensuring high-quality IT support, strong customer service, SLA/KPI performance and continual service improvement.Lead, coach and develop a team of Service Desk EngineersManage day-to-day Service Desk operations, workload and resource ...