1 of 1 SLA Jobs in Hemel Hempstead

ll lead and manage a support function of up to 8, including 3 team leads across all support tiers. You'll handle escalations directly, mentor the team, and drive SLA adherence. As a hands-on manager, you'll also work closely with development, project delivery, and implementation teams to align customer service with business needs. Why apply? Stable, profitable software More ❯