Manager, IT Support Engineering
Uxbridge, Middlesex, United Kingdom
Gilead Sciences, Inc
ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized service desks. Monitor and enforce SLA compliance, driving performance excellence in Kite and the specialized service desks. Develop, maintain, and socialize knowledge articles to enhance support efficiency and self-service capabilities. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: